Customer Ratings & Reviews

As an employee I love it more for the 60 day return period as it gives me longer to make sure the item is really what I want or is going to work for me. Also the 2 day or in some cases the next day shipping. I have seen members come in and claim there savings when an item goes on sale. I have employee discount so this doesn't benefit me, but moneyback I have processed for customers has kept me always offering to our customers!!

This membership has great value! Not only do you get the best discounts, if you do have issues, you can just come in and visit the geek squad.

So far my experience has been really great - multiple of my purchases have had discounts of hundreds of dollars. I got it on a whim when a tv I was buying was offering $300 off but it’s come in handy many times since.

I had to return a product to my local Selinsgrove store and the employees were kind and helpful and very knowledgeable. They made the process seamlessly easy and quick. Thank you!

Wasnt too sure in the beginning, but it actually turned out to be a great service with perks.

We were looking for new TV and your salesman went above and beyond to help us

The workers at best buy super helpful. Every time i go in i get help fast, i can find what im looking for fast easy payments methods i like it. Once they get in the system they know right away im a member. Best thing they treat you good without knowing you are a member.

Hopefully this membership is worth it. Seems to be a plus since you have more time to make returns.

This is a great value and will be so useful for purchases and help needed in the future.

I cannot use my Best Buy membership because the email function is blocked by Best Buy and no associate so far has been able to correct the problem.

I would give a better review if it was just about the customer service, but i specifically got this in case anything happened with my daughters new tablet i bought at the same time. Little over 2 weeks later the tablet wont turn on. Everyone tells me its probably a manufacturer defect, but i need to a schedule an appointment with Geek Squad cause blue shirts cant if it works or not. So i schedule an appointment and make time out of my day to come in and have someone in a black shirt take a look at it and tell me the exact same thing, but they dont do repairs in store, so they will.have to send it out and i should have it backnin 2-3 weeks. Ive been keeping track of the status and not only are they not done confirming its a dud,it hasnt even made it to the repair site yet? Its been 20 days. You ask for a review on my membership, and i tell you if this is the kind of treatment you get if you pay for it, i shudder too think what normal customers deal with. Im not confident i will be keeping this membership.

I bought the Plus membership the same day I got the PS5. The reason why I bought it was for piece of mind, just in case something went wrong with the PS5. The Plus membership would give me several more weeks to return or exchange my product since I was buying it as a holiday gift for the family.

Best membership you can buy simply because of the protection it offers

[Employee of bestbuy] The My Best Buy Plus membership has been a game-changer for me. The free shipping alone has saved me both time and money, making it incredibly convenient. I also appreciate the extended return periods, which have provided me with peace of mind when making purchases. The exclusive discounts and special offers have made my shopping experiences even more enjoyable. Overall, this membership has added tremendous value to my Best Buy shopping, and I highly recommend it to anyone looking to enhance their shopping experience.

I haven't found a use for the membership yet. The items I want never seem to have any discount due to the membership. Having longer to return something is nice, though I haven't used it yet, but I also think that should just be normal store policy without a membership.

On this holidays this is a good opportunity to take the advantage of this membership with the prices going lower and lower you can always ask for a price match and get your so hard earned money back, like in my case I bought a lot of presents for the family and whit the extended return offer I managed to get a price match to get money back

This member ship is awesome i use the coupons i earn towards other purchases

I like this membership because it has a lot of perks and benefits.

Worth it for deals and trade in credit, plus having longer to return an item is a must if you have a busy lifestyle

I love it the size is small but its perfect because you can change the font size