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Customer reviews

Rating 4.2 out of 5 stars with 40382 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 40,382 reviews
  • Rated 4 out of 5 stars

    Best Value for Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to down grade my membership due to budgeting to go back to school but I believe just having any type of subscription is helpful when your always using your computer you are subjecting yourself to ware and tear on your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bbbbbeeeeest buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth what i used it for which was to get an additional discount on purchasing a laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't receive what we expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told (and it says on our receipt) that we would receive a $200 gift card when getting a credit card and membership. We received only $165.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, John! We know it's important to receive all the benefits you expected when signing up for the My Best Buy Credit Card and membership. If you'd like further support with your situation, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    It just makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying large appliances, this just makes sense. It makes more sense to pay the membership fee and have delivery fees waved (as an example). I also took advantage of the extended exchange policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy to recycle several items i.e. tv, computer monitor etc for $30 a piece. The young lad who helped me mentioned I could sign up for the Best Buy Plus membership for a year, then you can recycle as many electronics for free for the next year. NO BRAINER!! I instantly signed up and appreciated that he mentioned it to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    still observing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still a new subscriber, so I haven’t had the chance to fully benefit from the subscription yet.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, ComfortN. We appreciate you taking the time to review your My Best Buy Plus™ membership, even though you haven't had a moment to explore all of the benefits yet. You'll be able to find details on all of the benefits at www.bestbuy.com/memberships. If you have any questions or need assistance with anything, feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), and mention it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Not gonna lie, It's a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the membership around Christmas, usually don't sign up for memberships and stuff like that it's just a lot of hassle but the people who signed me up got it done pretty quick, honestly pretty happy with my membership been saving a lot and getting great deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who cam to my house where simply amazing!! They not only did a great job with the installation of my new TV’s sound bar Alexa etc.. they took the time to make sure I understood and felt comfortable with using the equipment I was wowed!! And will call again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I haven't had a chance to use it much but it is useful for the longer return items and discounts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just trying this out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we got the plus membership to save money on our purchase but very disappointing because when we checked out we chose the 30.00 best buy mobey instead of the interest free and we still never got yhe 30.00

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your review with us. Being able to select no interest financing or rewards gives you the flexibility to choose what works for you. We understand how selecting the wrong option and then not seeing your rewards can be frustrating. We would be happy to take a closer look. Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, and phone number in your message. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great perk to go with my purchases gives me a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus is great.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this membership, I get the best deal on best buy and free shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. I can get more discount for some items and I can get reward or coupon after spend money with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Trey!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for recommending this membership. It paid for itself several times over when the computer I purchased went on sale 30 days later, and I was able to price match!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership value is great as it lets me purchase more pokemon cards than being a non member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is better than I expected. It offers useful benefits and rewards. It paid off for me pretty quickly. I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent value the protection plan that comes with the purchase of electronics has saved me countless times throughout this year and I can plan on continuing this membership due to the benefits

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No customer service help regarding the rewards money towards future purchases

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Owener

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and sales peoples are knowledgeable Always comparable prices

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a GREAT experience at the Lake Worth, Tx. location and bought a few items before I joined. I went back and joined 2 days later and purchased a new laptop, wireless Keyboard and mouse combo along with a few other items and was just as pleased with the service and attention I received and saved a ton of money and learned a lot. Thank you to all the team members that took the time to check in with me during my visit, others stores I visited did not even acknowledge my presence.

    I would recommend this to a friend