Customer Ratings & Reviews

This membership is pretty good especially if you buy from best buy often! Gives you a 60day return policy instead of 15 days and allows you to bring it in and get a rebate on the device if it is lower in price from when you bought it. Overall I have no issues spending the money on something that is very useful to me!

I've been a Best Buy rewards member for probably 20 years, I'm super annoyed it's no longer free. The discounts I've gotten so far have covered the fee, but I still don't like it's ANOTHER service to pay for.

It's a why not! Savings, benefits, and value as a frequent Best Buy customer. They always take care of me - whether it's my home entertainment system - btw, I love my Sonos setup throughout my house, or computers for my kids, or work computers, or random tech for the house. Best Buy Plus is well worth it if you love Best Buy!

My store clerk was very helpful making sure I purchased the Lap Top I needed to operate my small business. The purchase of the Pus Membership will be very handy for our small business needs.

The team did an outstanding job, taking their time to install the TVs in a workmanship manner.

Membership is a great deal. I like the fact that I can get help when I need it.

Worth it for the shipping benefits alone. The extended return window is just an added perk.

Membership has been a great value to me so far. Free shipping, member exclusive deals, and extended return windows have been the main benefits I use. Also get monthly personalized deals to save even more.

was worth it bc i bought a tv but broke when during delivery, had to go out of the country so by the time we came back the return day was up but with the membership, it was extended so it worked out for us

I have used my geek squad membership twice now and had the same young man both times. He was great!! I don't recall his name he had dark curly hair. He was knowledgeable and very nice, an excellent representative for Best Buy. Other than that I have not had the chance to do anymore at Best Buy. I will be in soon. Betty

Protection plans and geek squad are excellent services. Membership totally worth it!

You’re the best and I will recommend my all my friends to get the Best Buy membership. Thanks a lot.

It’s pretty good first pc games run really smooth.

Very good services love to buy again for my room and

The discount I received having the membership was worth it as it reduced the cost of the 2 laptops I purchased.

It’s been a while since we were members. It’s that time where several things need attention. Nice to know we can go to Beat Buy and that purchases will be serviced by Geek Squad.

Excellent purchase. Very convenient and best for deals and returns later on

While I understand every business has (or will), adopted this idea of charging customers for a “special membership,” it really is not what I thought. I have spent a ton of money at Best Buy, I love shopping at their store, but this membership feels like a joke. You pay $49.99/year for these member benefits, but are they a benefit? We get 2-Day shipping, but when I want something fast, my Amazon has some same day, next day, and two-day options. Then we get “Member pricing and discounts.” Where? The discounts are on most items are a slap in the face to loyal customers. I get notifications and emails about deals but when I view them, I get upset I wasted my time. Look, I understand in today’s economy, a saving is a saving, but you would think paying for a membership would give you better deals and coupons. A perfect example of these “deals,” is their Dyson V8 Cordless Vac. It is on sale from $470 to $383. If you’re a total member or total plus member, (PLEASE SIT DOWN BEFORE READING HOW MUCH YOU SAVE), being a valued and now paying member you get to save an additional, whopping $3!!! If this review allowed emojis, I’d insert a few. The Membership offers “Early access to hard to find products.” I have not used this feature. Lastly, you get an extended 60-day return window on most products. I guess this is a benefit if you purchase an item that you later aren’t feeling. Sadly, this membership is very basic. Worth $50/year? Not in my opinion. I feel like this should be automatically included for any rewards member. Then maybe have the total plus membership as an upgrade option but less than $179/year. Maybe my thoughts will change in the next couple of months? Maybe they will send out better deals and savings, but at this time, I’m not impressed with this membership and will probably cancel before the 1-year auto renewal.

Our Kitchen aid refrigerator had factory defect, they change it to Whirpool upon delivery another damage happened and returned again. I am very unhappy about this products. I will not recomend to my friends and family...Very much disappointed.!!!

We purchased Best Buy Plus for $49,99 and was immediately able to save nearly $180 on a new Samsung watch for my husband. So if you are in the market for any new electronics, home appliances, etc. it definitely is a great way to the best pricing on Best Buy products.