Customer Ratings & Reviews

My membership was the best decision I made. Taking advantage of prices

This membership is reasonable and love the options you get to save on different plans, love the options. It also comes with great customer service.

I been having this member ship for almost 3 year snd cant complain honestly i love it

I prefer handling electronics returns in person and with 60 day trial and currated products it saves the pain of amazon. Discounts paid for it already

All through the years we could and still can count on Best Buy to meet all our needs with impeccable service in every department! Quality at its best with warm professionalism!!!

I purchased this as the only way to get any money back on an item I returned after the 14 day return policy that I was unaware of. I purchased a new printer that was defective and because I mistakenly thought I had 30 days to return it I was basically only able to get a refund of about half of what I paid for the printer.

Our purchase of a TV was what you’d expect. . The store salesman was knowledgeable and friendly. The first guy from the Geek Squad was excellent. He was knowledgeable and helped us make a decision on a different TV for our space and conditions. He returned our first Tv and ordered the new one. The problem arose with the second installation schedule. The Geek Squad went to our former home in Lawrence, Kansas instead of our current home in KC. I’m not sure how this happened as the TV was delivered the day before to the correct address. The call center was no help and said they couldn’t schedule for later in the day as they were booked. This was extremely disappointing as we had changed our plans that day to have the TV installed. My husband drove to the local Best Buy Store to discuss with the manager on site. He said the best he could do is come a week later. Now is that how a member should be treated when the mistake was on their end? I think not. He did offer a small refund but we’d rather have our TV.

Its a good deal when you buy it before any sale starts. They will match the price.

Only have had 1 bad shopping experience since getting membership hopefully it doesn't happen again. Made an order something that showed in stock showed 3 day arrival but took over 3 weeks and it was placed well before black friday!

Great look and works just as great. Looks great in my modern kitchen

$50 will get you an extra 42 days, for a term of 1-year (renewable yearly), to get to know any newly purchased product. Not a bad "investment" if you plan to spend some big $$$ but aren't 100% sure if you're getting what you really want/need. Go for it!

The annual cost was minimal and I have already saved three times the cost with lower prices on items within 60 days. When presented with the option to purchase My Best Buy Plus membership, I thought just another upsell that is a money grab. I was wrong and now glad that I purchased it.

This membership is a great deal. I’ve used the geek squad support many times and it’s great. Highly recommend

i did not find a lot of discounts that applied to me or what i wanted. If the program did not pay for itself with the initial purchase it would have been a waste of money. I got more out of the rewards program. I didn't need any if the extra return time or anything else.

I love it and I recommend this to everyone because it helps you to keep your computer protected.

This is a decent membership which does bring some value if you shop at Best Buy often and or need their geek squad repairs. Sometimes they have good discounts for members.

It benefits for those that frequently buy things at Best Buy. The two days shipping free, and 60 days price protection on most items that would benefited subscribers. For me, I only make occasional purchases so it will not benefit me for subscribing the Best Buy Plus.

Very cheap membership compared to most other businesses that charge the same for only one month.

I haven't had it for very long but so far I have no complaints.

I like everything about you guys. Thank you so much for helping me out and that you guys always help me out when I come there to your store. It's awesome amazing in. Everything about it isn't great. Thanks so very much for helping me out. And if I had that gift card I would give me a nice TV.