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Customer reviews

Rating 4.2 out of 5 stars with 40452 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 419 Showing 8,361-8,380 of 40,452 reviews
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they give you many options and they give you so many great deals and rewards for being part of their member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the value is self-explanatory. The ability to return products and the special buys offered at worth the fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer is great but ít only bên a few weeks. Really not sure what the benefits of thi membership are.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good customer service, poor delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patti was great handling my order. Timely delivery was a problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy's discount was Lowe's regular price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for Best Buy Plus to get a discount on my new PC, and that was fine. However, the promise of big savings in the future is questionable. I found a microwave oven with a big discount due to my membership, but after checking other stores online, I found the exact same unit at Lowe's for the same price as Best Buy's "big discount." I bought it from Best Buy, just to get the free delivery, but i wasn't impressed by the benefits.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Protection plans are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome, I won’t stop been a bonafide shopper at Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is decent because it’s $50 a year and you get 60 day returns. Good value then buying a product, disliking it, then forgetting to return it until 3 weeks later and have a product that costs $700 that you don’t want and can’t return. Membership is a real help here.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience. In addition to extended returns, your My Best Buy Plus™ membership includes exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    tcl television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to our Customer Service Rep. for introducing us to the TCL brand. It was priced right, easy to set up and just what we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They offer high quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With their membership services, I can benefit from special discounts and great deals. They offer high quality service with long refund periods and guarantees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    used once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it, used it on the new washer/dryer. I will soon be in the market for a new computer so will be using it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people that know their business. I was surprised at the amount of time they gave me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, the gentleman offered me a membership which I did not know much about it. He explained very well. You save money and there are many more benefits of getting membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EZ to sign up for and we have not had another opportunity to use. Love best buy and all it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, great to be a member, great discounts on good products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. All employees were exceptional and will recommend this business to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Program!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found that the Plus Membership to be an extra value. It has given an opportunity to have better access to Best Buy sales & service plus discounts,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price discount is great , and knowing that the time to return the tv Give time to see if real like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is really a best buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I buy any electronics, I explore alot but finally I come to best buy to actually see it and feel it. The offers and service of best buy is unmatched and I end up getting the product at best price from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad who came out, Ben and Wes were outstanding. Very patient and helpful!! Great job!!

    I would recommend this to a friend