Customer Ratings & Reviews

This works great for the grandparents. They only play online games and have learned to use google. So they are loving it

This membership is a real value. We really recommend it

Great value, love getting to utilize Geek Squad, which I did for set up of my new laptop.

My first purchase would have paid for sixty percent of my membership. That was good enough for me to gamble that i would make another purchase over the next 12 months to at least break even. Unfortunately it turn out not to be the iPad model I thought it was, so I canceled the membership with the rest of my order. I will likely repurchase a membership with my next major buy.

Great value and peace of mind with price matching and customer service.

Really good value for your buck!! Recommend getting it!

Great product I would recommend getting this to everyone.

Great staff! Jonah helped us find the perfect refrigerator replacement. We love our new LG counterdepth. The installation was a breeze.

Great value! Member pricing plus unlimited Geek Squad support makes this membership totally worth it.

This membership, I guess everybody should have. Very helpful with discounts and lots of stuff!

Great buy. Price lock worked great. Also got the warranty on large purchases. Knowledgeable employees really help with peace of mind.

Love this membership but don’t do the top tier unless ur doing a 4 thousand dollar purchase or higher.

Darrick Wilson took the best care of us as we made our purchase including helping us become members.

I would give a half of star if possible. I am very disappointed in this membership, I would tell people to not waste their money. This membership as done nothing for me snd it’s just a marketing deal to get 55 dollars out of you annually. I will not be renewing my membership until Best Buy gets there act together. My Final draw was the release of the new nvidia graphics cards. Best Buy plus membership are advertised as giving you first priority on newly released products which was a lie. I had the 5090 & 5080 both saved and selected notify me the day Best Buy added it to there online store before the pictures of the product were even available. Was online before 6:00am on Jan 30,2025 to hopefully be able to purchase one of these GPU. Besides the website having there issues Best Buy allowed BOTS to buy up every bit of stock in there inventory. Over 24hrs later I still have not received an email about there release nor got any kind of Exclusive access like you guys claimed to give when I signed up. So at this point Best Buy is falsely advertising there Best Buy plus memberships! I spend a good amount of money at Best Buy locations and Best Buy online. This has definitely put a bad taste in my mouth and definitely gonna take my business elsewhere unless best buy can get there act together and rectify the issues and concerns from there customers.

Dollar savings on purchases within the first month of joining already have exceeded cost of membership.

Although within the standard price match period Best Buy matched their reduced price on a Washer/dryer set and I was able to take advantage of 24 month financing. Additionally Best Buy made the price match at a different location and city and it took about 15 minutes.

Sales person was very helpful during the purchasing process. Delivery and installation was completed in a timely manner. We were concerned that the wall oven might not fit, but the sales person assured us that it would. Installation went smoothly with no modifications necessary.

The Membership is a real value for prices, Geek Squad, Support, and man other great deals!

14 Street store I just love you have larger amount of things to choose from & the help there are very helpful.

Great! Saved me a lot of money on my refrigerator. I also appreciate the extended warranty it adds on.