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Customer reviews

Rating 4.2 out of 5 stars with 40623 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 40,623 reviews
  • Rated 5 out of 5 stars

    Love It So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a dedicated tech enthusiast and frequent shopper at Best Buy, I decided to invest in the Best Buy Yearly Membership. After a year of using the membership, I can confidently say that it has been a worthwhile decision for several reasons. Here's my review of the Best Buy Yearly Membership: Benefits and Savings: The Best Buy Yearly Membership comes with a host of benefits that have translated into significant savings for me. One of the standout features is the free shipping on most orders, which has saved me a substantial amount on delivery fees throughout the year. Additionally, members receive exclusive discounts and early access to sales events, which have allowed me to grab some great deals on tech products. Extended Return Policy: The extended return policy is a valuable perk of the membership. As a member, I enjoy an additional 30 days to return or exchange products, which gives me peace of mind when making larger purchases or trying out new gadgets. This policy has come in handy on a few occasions when I needed more time to evaluate a product before deciding to keep it. Dedicated Customer Support: The Best Buy Yearly Membership provides access to dedicated customer support, which has been consistently helpful and efficient. Whenever I have had questions or issues with my orders, the customer support team has been quick to assist and resolve any concerns. This level of service adds to the overall positive experience as a member. Member-Only Events: Throughout the year, Best Buy hosts exclusive member-only events, offering special deals and product demonstrations. Attending these events has been enjoyable and informative, as I get to see the latest tech innovations up close and take advantage of exclusive offers. Tech Support and Geek Squad Benefits: As a tech-savvy individual, I rarely require technical assistance, but it's reassuring to know that the Best Buy Yearly Membership includes access to Geek Squad tech support for more complex issues. Additionally, members receive discounts on Geek Squad services, which can be beneficial for those who might need professional help with installations or repairs. Cost and Value: The cost of the Best Buy Yearly Membership is reasonable, especially considering the array of benefits it offers. With the savings on shipping, exclusive discounts, extended return policy, and dedicated customer support, the membership quickly pays for itself, making it a great investment for frequent Best Buy shoppers. Limitations: The primary limitation of the Best Buy Yearly Membership is that its value largely depends on how often you shop at Best Buy and your willingness to take advantage of the benefits it offers. If you only make occasional purchases or don't often shop for tech products, the membership might not be as beneficial for you. Conclusion: For tech enthusiasts and regular shoppers at Best Buy, the Best Buy Yearly Membership is a fantastic option that provides a plethora of benefits and savings. The combination of free shipping, extended return policy, exclusive discounts, and dedicated customer support makes the membership a valuable addition to the shopping experience. If you find yourself frequently purchasing tech products or appliances from Best Buy, the Best Buy Yearly Membership is undoubtedly worth considering for the added convenience, savings, and member-exclusive perks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    times changes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unfortunately, I couldn't keep anymore my membership because of financial reasons not related to Best Buy... in this mean time I was able to purchase excellents items and staff were really cooperative and expert. I hope in the future regain the membership status and also hope to find better options and a cheaper membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind and Perfect for Big Purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the My Best Buy Plus membership when I bought my MacBook, and it was totally worth it. The extended 60‑day return window gave me peace of mind on a big purchase. Easy to sign up, smooth to use, and I can see it paying for itself if you shop at Best Buy regularly. Definitely recommend for anyone buying expensive electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge floor staff and great delivery crew. The refrigerator itself is a Samsung so it is top quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our membership has been a lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always been extremely satisfied with Best Buy. Every product we bought has been fully covered and just having that piece of mind with. Plus, membership really says us at ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good during Christmas time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far. I haven't received any crazy low offers yet, but the extended return window has helped, as a couple items dropped after I purchased them and I was able to get the difference in cost back easily. Would recommend if you purchase a lot of electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really encourage everyone to purchase this ! It is a great way to protect your valuables!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience shopping for a stove and microwave with Juan. He explained every details on each appliance. He was very professional. We look forward to buy other appliance, etc with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership as well, you cant beat it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Sony tv and love the quality, best buy is a great place to buy a big screen tv, just to be able to recycle a tv or have it installed by them is hands down nobody else is better!. The sales people are very knowledgeable, my bravia 8#2 is so much of an upgrade to my old mini led tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for the Best Buy Membership Plus, and I have to say, it’s been totally worth it. As someone who shops at Best Buy frequently, this membership has made my shopping experience so much more enjoyable and cost-effective. First off, the free shipping on all orders is a huge perk. Whether I’m ordering a new gadget or accessories, I don’t have to worry about extra fees, and my items arrive quickly and in great condition. Plus, the extended 60-day return policy gives me extra peace of mind, knowing that I have plenty of time to make sure I’m happy with my purchases. The exclusive member discounts are also a big draw. I’ve noticed some great savings on electronics and appliances that I was already considering buying. The additional points and rewards I rack up with each purchase also make me feel like I’m getting more for my money. Another great feature is the VIP customer support. I’ve had a few instances where I needed help with tech purchases, and being a Membership Plus member has given me access to more personalized, faster service. It’s clear that Best Buy values its loyal members. Overall, the Best Buy Membership Plus has been a game-changer for me. It’s an investment that pays for itself with the savings, convenience, and extra perks it provides. Whether you shop regularly or just want to make your occasional Best Buy experience even better, I highly recommend signing up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big savings!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson saved us $400 by suggesting this membership. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I highly recommend for the great prices and amazing services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well my experience started with customer service. Lynda was awesome. She helped us with purchase and was pleasant, and very knowledgeable. Our best buy membership has everything in it that we needed and no gimmicks in-between. My rating was excellent and for some reason it doesn't accept my stars !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad cancelled plus plan without asking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in yesterday for my computer to get a new hard drive that was suggested last week when I had it diagnosed. I was told at the time it would be $80. The person at the counter cancelled my plus membership without asking and said I had to sign up for Best Buy total plan for $179 unless I wanted to pay $350 for the hard drive. Uh,no, seems like blackmail and not ethical! I was pretty angry about the plan being cancelled without my permission. At this point the woman who did the diagnosis last week came in and took over. A much better experience, she went out of her way to work with me on the transaction and was much more pleasant. Still not happy at being blindsided when I expected to pay $80 and having to pay well over $200 to get the hard drive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good membership with helpful benefits.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good annual price and makes things easier if you have a problem with something you bought. I recommend it because it gives us peace of mind and security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Because Regular Wasn’t Good Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know, I used to think "membership" meant something. Like, I don’t know, a secret club, maybe a handshake, or at least a password that doesn’t require two-factor authentication. But Best Buy? They’ve got a Plus membership. Because regular Best Buy just isn’t enough. What do I get for my membership? Exclusive discounts! Ooooh. That’s fancy talk for “we mark things up just to mark them down.” Free shipping! Oh, so now you’ll cover the cost of getting me the thing I overpaid for? And early access to sales! Great! I get to see the same overhyped deals 24 hours before everyone else realizes they don’t need another smart fridge with Wi-Fi. But my favorite part? “Member-only support.” That’s right—without this membership, you’re just some peasant yelling into the void, hoping Geek Squad will answer your cries. But with My Best Buy Plus™? Now they ignore you in high definition. And let’s not forget the monthly gift card giveaway. Because nothing says thank you for your loyalty like a 0.0001% chance of getting back the money you gave them in the first place. So yeah, My Best Buy Plus™ because paying extra for the privilege of spending money just makes cents! Now, where’s my $400 gift card?

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    The best thing I did

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already used a couple of the advantages that this membership offer and I already saved $400+ on price match… Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice :3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get a $200 discount on this MacBook Air, which made an already great purchase even better. Very happy with the value and savings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I could easily qualify for the credit card and it was FREE Made getting my iPad easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Yearly membership.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store people was a lot of help in showing me the benefits of this. I saved on purchases and getting technical help from the Geeks!

    I would recommend this to a friend