Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40577 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 40,577 reviews
  • Rated 4 out of 5 stars

    Awesome membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is totally worth it. I didn’t use or need it much but it came in handy when I did need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hidden secret

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently went to the store to get a laptop and an employee in the electronics share all the advantages of getting the membership specially when getting if getting an apple product. I’m so glad I did it. It’s definitely worth it if you get expensive products. Best Buy is simply the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Move to Purchase this plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan when I bought my 2 in 1 laptop. I'm very glad I did because not even 2 months of using my new laptop it died. I took it back to the store and was able to get a new laptop without any questions or problems. Would do this again in a heart beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy plus save me over 200 $ on the first mont.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The product is not what I was told it was :(

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the store I made clear I was doing a one-time only purchase because I was visiting USA and was not going to be able to communicate by phone. I bought membership to obtain cashback for discounts, but I can't ask for those now because my options are checks or giftcards (none are usable outside US). I eas told the money was going to go to the card provided when the purchase was made. The only way I can complain is by calling a US number, which I can't because I don't have a US number myself. I feel like the membership was a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hell FernandaN, we’re really sorry this experience has been so frustrating, especially since you were upfront about being a visitor and unable to use phone support. My Best Buy memberships do include benefits like exclusive discounts, product protection options, and rewards, which can definitely feel limiting when you’re outside the country. You can look over all membership details here: https://www.bestbuy.com/memberships. Since you can’t call, the quickest way to get help sorting this out is to message Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and let them know it’s in response to your My Best Buy review so they can take a closer look. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Return policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth for buying the products in best buy because it will give 60 days return policy so you can return your product if u didn't like they will return the amount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting this membership. Very useful sans get good deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent they helped me with everything that I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having the membership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great. I love my purchase. It works well right now and I hope it continues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Thoughts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the options being part of the Best Buy membership offers and the benefits you receive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Move

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discounts, support, "Best Buy!" Go to the head of the class!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-free day shipping!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's worth it if you like buying a lot of tech things from BestBuy! I like the free 2-day shipping for my online shopping needs! It's a good deal! Yes, I would recommend this to a friend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Best Buy membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on every purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This one is for everyone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plan for the included member discounts, and on my first purchase i saved over 150, while spending just 49 for the membership. That alone makes this worth it, not counting the other benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stopped buying from Best Buy because of their short return policy. I bought everything from Best Buy decades ago when they had a 30 day return policy. I feel like I'm buying from Crutchfield but it a charge, but it's worth it. Selection and convenience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership helped

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. Received information about item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals through being a Best Buy Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the benefits! Just received a $100 certificate. Just in time to to buy apple earbuds! Bought Sony 65 inch TV last month what a picture. Very customer service oriented

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a very solid program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid program that gives you excellent support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy buying from best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of perks and rewards, who wouldn’t want to plus membership. Another added bonuses you have extended time to return the items items if you’re not satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLED 55” tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend buying this tv. crisp picture,easy set up,couldn’t ask for a better TV

    No, I would not recommend this to a friend