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Customer reviews

Rating 4.2 out of 5 stars with 40590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 40,590 reviews
  • Rated 5 out of 5 stars

    Savings Savings Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a life saver alone due to the number of times I get things from Best Buy. If you are a sucker for electronics, this is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and his partner delivered the refrigerator at our home.. they were very professional and we are so grateful for the great service that they gave us..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have know complaints. Every question has been answered in a timely manner. Every order has been filled and delivered early on on time just like Best Buy says it would be. And the follow up to make sure I received what I had ordered is much appreciated. Thank you Best Buy! You definitely have a returning costumer. I would also definitely suggest my friends and family go to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great. I recommend it. I love the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love it! Always A pleasure doing business with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m loving it. Also just had my tv delivered yesterday and they were very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny for Frequent Shoppers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying my My Best Buy Plus™ membership. The exclusive discounts and free shipping make it totally worth it. The early access to sales is a nice bonus too. If you shop at Best Buy regularly, this membership pays for itself quickly. Highly recommend for tech enthusiasts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership included extended warranty plus a discount on the printer that I purchased - A great Value!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, I’m truly disappointed with everything up to this point. I went to Bridgewater location New Jersey to buy a Mac and you have a lot of teenage hustlers that told me that I can convert my rewards into Amazon card. By the time I go to East Hanover store none of that is true so you guys make stuff up just getting people to buy something and now I have over $110. I don’t know how to use it & can only convert to Best Buy credits! We had to call BB customer service so many times & your store manager literally told me he isn’t gonna do anything at Bridgewater nj

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Frank. Thank you for your review. It can be frustrating when you aren't told all of the details or how to use your benefits. You can convert your My Best Buy Rewards points into e-gift cards as long as you're a My Best Buy Credit Card member. You can convert your points to e-gift cards on our redemption website: https://mybestbuyredemptionwebsite.pat.kobie.com/welcome;queryParamsHandling=preserve. You can also reach out to our team on social media who can walk you through the process. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the membership, ended up getting money back on an large purchase, when item went in sale after being purchased and delivered/installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth the savings I got out of it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me $800 on the refrigerator I purchased! You will also save on many other items as well. Plus you get daily deals offered to you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    what is this worth?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consider what this membership offers before buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful staff made me want a membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When returning an item I had an amazing customer experience with the staff who assisted me and I just had to have the membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good feature with price for this membership category.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership worth it, pays for itself w/ 1 trans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The discounts i received on my first transaction paid for the membership alone and now i have rest of year to save. Lots of items on sale only with membership and discounts save a lot. 100% worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and used it once to take laptop into geek squad and they couldn’t even fix it

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. Provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we don't do a lot of shopping at Best Buy, I have't decided yet if the membership is a good deal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My best store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, help me be a great member of my best buy. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a large dollar item or a couple small purchases then this is a no brainer on the savings. Just do an estimate on purchases you will do in upcoming year and see if you hit the breakeven point for the discounts to equal the purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better knowing that I can return my items for a longer period of time.

    I would recommend this to a friend