Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40593 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 40,593 reviews
  • Rated 3 out of 5 stars

    useless on line for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was unable to create an "on line" membership to pay the bill etc. I tied the tech support and got some guy in Pakistan or where ever who was hard to understand, He said that "safari" is not supported and I should try google, that didn't work either, I would think a tech savy company like best buy would be able to make this work regardless of the operating system. how many thousand of people use safari?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership has been very beneficial With savings and having extra attention from the Geek Squad. We’ve bought several items and will continue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a need to enjoy this membership but I'm looking forward to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service, my purchase - everything. I returned to the store the other day and made a second purchase!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misleaded by bestbuy agent

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent said if I didnt like membership i would be able to get a full refund without any issue, turns out that wasnt the case. I was only allowed a partial refund, since they discount whatever savings you save while a member. I could have gotten the same savings if i priced match my item to target or amazon. Which was originally what i was doing before the agent duped me into the membership in the first place. I don’t recommend the membership youre better off price matching or just buying from amazon for the two day shipping. Long story short dont trust best buy or any of their agents. They gave me the run around saying they couldnt do anything because it was all automated. As if they couldnt just have credited my Bestbuy account.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Alex! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the My Best Buy Plus program. Love the offers and reward points! Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free 2-day shipping with no minimum purchase Exclusive member-only prices on thousands of items Exclusive access to sales, events, and high-demand products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership perks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the regular discounts offered up on select products as a paid member. Great discounts and generally useful products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have saved so much money with my subscription i mostly go for the lego for my wife and it always comes in handy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sparky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for all members. Friendly valuable advice .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership deals are great attractions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the informed and information provided to make the purchase and the Great delivery and installation services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have this membership service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a member for a little over a year now, this membership is wonderful! I’ve used it for help from the Geek Squad. Thank you all for this service…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely saved us money!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We saved $840 on our new refrigerator with the plus membership. Worth it if you have large items to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership totally worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very supportive staff who has clear knowledge on the products they sell.The membership is extremely useful on exclusive deals. There are reviews about Best Buy not being supportive, being a customer for over 10 years since I moved to the US, I have never had any issues and best customer service every single time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliances that are reasonably priced.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE profile Fridge and Electric range - will look beautiful in our new kitchen once completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Membership

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership seems to be very useful. I have not used it yet but still have plenty of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my best buy membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my best buy membership, Ive saved so much money!!! I love all the benefits it offers, well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked out great from me. It gave me options to my purchase. I felt more comfortable adding this along with my buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why noy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tree every year due to savings are greater than the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great deal. II love electronics. I plan on using this for the term of the membership.

    I would recommend this to a friend