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Customer reviews

Rating 4.2 out of 5 stars with 40594 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 40,613 reviews
  • Rated 3 out of 5 stars

    Membership P

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use the membership this past year as much as I have in the past. It gives great discounts and pre-sale alerts and benefits. Great for business and if you are a techy and like to keep abreast of the new items in the market.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, JoyJoy! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We appreciate the great feedback and encourage you to continue using the membership so that you can take advantage of all the great benefits. These include free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support of any kind, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Worthwhile purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save time and money with the future purchase of merchandise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost for extended price-match policy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to extend the price-match window on a laptop that circumstances forced me to pay full price. It was an older model that was certain to get clearance priced within the 60 day window. It did, and even with the cost of buying the Plus plan, I saved over $200 on the price match. We'll see in a year whether it's worth renewing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don't like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i only bought it because I had to in order to get the advertised price on a laptop, felt kind of scammy but I also understand their goal, there are some perks but not enough for me to care about it. Will most likely cancel before renewal.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Nima! Thank you for your review of your My Best Buy Plus membership. We're sorry to hear your membership hasn't quite worked out as expected. For more information and support with managing your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy Plus review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great value, and I get more rewards. So if you shop a lot at Best Buy, this is probably a good membership to be a part of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal for Best Buy customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love tech and find yourself going to Best Buy often then this is a no brainer. There is crazy good deals and more time to return items if you don't like or need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Best Buy Delivers Excellence:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello! I recently had a fantastic shopping experience at Best Buy. The store offers an excellent selection, competitive prices, and top-notch service. We purchased a Dyson vacuum, and an Apple MacBook, all of which exceeded our expectations. Overall, we are extremely satisfied with Best Buy and highly recommend it for its warm atmosphere and great products. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price isn't bad for what you get. If you dont shop at best buy a lot it isn't really worth it, but the 60 day return feature is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and excellent to deal with. Best Buy is a great company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service of my membership with costume service every time I call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great member ship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership it works in the case of a purchase I made gave me enough time to know that the scooter I buy it will failed so, i gave me the chance to returned the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked having the freedom not to have to worry about all my electronics. I found it to be of Great value as we had to return something and they didn't have another so I got one of similar value and enjoyed it so much I purchased another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is good depending on what you’re looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good you get some discount but most of the time is just like 5-30 off and some occasions up to 150 and rarely 150+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good deal. Keep you in the loop for good prices and opportunities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a tablet for my wife for Christmas and from the time I entered the store I was offered assistance and directed to the correct area. The staff member was helpful, and I was out of the store in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still waiting on this $50 gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who worked with me on the phone had some true patience because their system kept crashing that particular day. But he kept his cool as did I, I wish I would’ve written his name down but y’all can find out who he is and give that man a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of this membership exceeds the purchase price almost immediately with hundreds of total savings due to the member deals on almost every product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We find membership important to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it is a great value especially when purchasing expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the value of membership is worth the cost. Special item pricing offset the cost on the first purchase. Store team member helped in the arrangement. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a Big time winner paid for itself within a month

    I would recommend this to a friend