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Customer reviews

Rating 4.2 out of 5 stars with 40615 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 513 Showing 10,241-10,260 of 40,615 reviews
  • Rated 3 out of 5 stars

    It’s ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big miss on not providing early access to more sales or product releases. The member sales aren’t standard; they start randomly throughout the week and end just as randomly. This means you have to catch it on sale rather than checking weekly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Credit Cards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am applying for a Best Buy credit to please my wife by buying her a gift so Best Buy shows me simplicity and love so they can help me do this with just the credit without having any money. It makes me happy so Best Buy is the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and great savings! Saved money on 1st two purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Richard loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service and good price when i visit the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the points earned with having it and the deals make it easy to keep updated equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the value add is worth the price. We will see on our next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits with membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy plus membership offers Great discounts and Great benefits with membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE my membership!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was the best! When buying my new laptop best buy and their staff made it so easy for me. They carefully explained everything and the price of everything I was going to be paying. 10/10 would recommend anyone to have the membership!!! It saves you money in the long run as well!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love and use frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    membership value has been great so far. Great discount and geared towards our preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great place to shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best people who take care of you all staff is nice. They get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service excellent, many products to choose from , easy location to get to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership was beneficial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership was great and saved me money for the year I was a member. The reason I canceled membership is because it was on my business account and I may retire soon and did not want the annual renewal charged to my business account after I retire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be a Best Buy Plus member. The 60-day price match is a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm no longer afraid of my computers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my experience has far exceeded my expectations. The assistance from the geek squad has been AMAZING and managing my purchases have been so easy. Wow. Well done, Best Buy! I never thought I would be one of those people who would say, "Get the Membership!" But if you're investing in electronics, you absolutely should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BB Plus Memebership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is real value. In addition to the protection plans, I also have 90days to return items with no questions asked. Best Buy offers the best of all buys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Membership and offers it has

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value! You get paid to purchase from Best Buy. I have already earned credits that equal my membership cost. This happened within 3 months of having the membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It paid for itself through the price matches on the TV and accessories. Aside from that I didn't use it at all since electronics purchases aren't an everyday thing for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge and kind and professional and wonderful personality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I felt high pressure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really felt strong armed into a membership that I have yet to take advantage of. The associate and his department manager seemed to tag team and it felt like a high pressure sale. I have experienced this before and its unprofessional and makes me not want to do any further business with Best Buy. I am still looking for/waiting for this $100 coupon but I worry I missed out on using it because it was a limited time thing. I gave the experience 2 stars because I really like the iPad that I purchased, otherwise it would be 1 star. The young man who answered questions a couple days prior was more helpful.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We keep coming back for more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are back to buy a gaming computer because of the great service we got from our salesman when we bought our GoPro a few weeks ago!

    I would recommend this to a friend