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Customer reviews

Rating 4.2 out of 5 stars with 38785 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 38,785 reviews
  • Rated 3 out of 5 stars

    It’s fine I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How helpful this membership is for you is really going to depend on the person. If you already buy a lot here and want it delivered a little faster it’s probably fairly useful. Personally I bought it for the shipping upgrade, and then the item was delayed instead of arriving early. I know BB doesn’t control the mail once it’s shipped but it was still frustrating. In addition, they keep telling me to get the app for better deals. I don’t think this is reasonable, and expect full access to something I’m paying for without downloading unnecessary things, and I don’t want yet another freaking app for a single store. I don’t expect to renew unless I start getting considerably more use out of it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for providing us with this feedback. Your My Best Buy Plus membership does not require use of the Best Buy App to receive the deals and benefits of your plan. You are able to sign into BestBuy.com with your account to receive these benefits or partner with the store team to help. If you are needing any further assistance, please feel free to contact us by sending a private message to our team on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    What are you waiting for?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits were a true value for our family! We were able to secure a great deal at time of purchase without worry about a price drop in the near future. While we kept all three purchases made (appliances and laptop), knowing we had up to 60 days to return if there were any issues was a huge weight lifted off our shoulders. We still have a full year of membership to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate purchasing in-store programs, but honestly, this one is worth it. I mistakenly bought a monitor that I thought was the correct model from the box, but it was a different model. I couldn't return it for about 2 weeks because I was busy with life and work, but this program makes it so easy. No questions asked and a full refund. I 100% plan to keep this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steven W.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wonderful experience shopping at Best Buy. I bought the drone as a Christmas gift and have not used it yet, but I am excited for nicer weather to experience it. The customer service was wonderful and I had a quick experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review or Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate explained the benefits well and I have found good use of the membership this far. My only criticism is that i earned $100 in reward after making a qualifying purchase and it took way too long for those to be ready.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anticipate using it soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had the opportunity to use my membership to the degree in which it provides benefits, but I intend to. I’m still waiting to receive the $75 promotional gift based on my purchase of the MacBook Air. Hopping to receive it soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my Best Buy plus membership is a good value with special offers and extra discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a perfect memership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the My Best Buy Plus™ membership has been great. The fast, free shipping is extremely convenient, and the exclusive discounts have helped me save on several purchases. I also appreciate the added protection on select products. Overall, it’s a practical and valuable service that feels worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why wait - get the Pius it’s worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny as this membership that has an extended period for returns and on top you would be the first one to know about their exclusive deals and services offered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out in record time.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as i reached the department that I was looking for an employee asked if I needed help. I was standing next the item I wanted and I said that I woukd like to buy one of these., he grabbed it and I was out of the store in less than ten minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely consider for tv purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the protection plan perks. So far no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this membership. An unexpected benefit of the membership is the expanded return policy. I just know it saved me once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We always get the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really helps if you need to use the Geek Squad. I always double check now though if they tell me my membership has expired. In the pass they have told me that and come to find out we were still active. We lost a printer that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I signed up for My Best Buy Plus and it has already paid for itself. The free shipping is super convenient, and the member-only pricing has saved me money on a few big purchases. I also like the extended return window, since it gives me peace of mind when buying electronics. Signing up was easy, and I can see all my perks right in my Best Buy account. If you shop at Best Buy regularly, this membership is definitely worth it.”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Senior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always have best deals & best service delivery to make our customers happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and Excellent Perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the My Best Buy Plus™ annual membership, and it’s already paid off. The free 2-day shipping on almost every order is super convenient, especially for last-minute tech needs. I’ve also enjoyed exclusive access to special sales and early access to Black Friday deals—which helped me save even more. The extended return window is a major plus, giving me extra peace of mind when buying bigger items. The yearly membership pretty much pays for itself if you shop at Best Buy a few times a year. It’s a no-brainer if you shop online or in-store often. Customer service was friendly and helpful when I had questions about my benefits. Highly recommend for anyone looking to get more out of their Best Buy experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offers excellent benefits like exclusive deals and extended returns. It’s very useful and worth it for frequent shoppers. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to the Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still new to the membership. I purchased aftershokz with the memberships deal of the day and I saved but, the earphones were the simple ones vs the enhanced ones. I'm hoping the deals aren't steered to sell items otherwise wouldn't as quick if they weren't part of the perks of a membership. Similar to black Friday deals including not-so-great brands.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes care of all my problems. I really like the fact that I can bring my products right to my local store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don't know what to do with this. It saves $?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for free for a year for making a massive purchase and opening a credit account for bestbuy. I have not seen any benefits from this as of yet (Months after 'Purchase') the only benefit is not having to pay interest for several months allowing me to save money and not pay any interest at all.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, LoneGamer. Thank you for being a My Best Buy Plus™ member. We understand wanting to feel that the membership has benefits to you. As a Plus member, you can receive free 2-day shipping, exclusive member pricing and access to sales and events, and an extended 60-day return window on most products. You can view the full details on the membership here: https://www.bestbuy.com/memberships. The option to have your interest deferred on select purchases is a benefit of our My Best Buy Credit Cards (http://www.bestbuy.com/creditcards). If you should have any other questions about your membership, please feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). Be sure to mention that it is response to a "My Best Buy Review" when you reach out. BBY-ExBrand_Totaltech