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Customer reviews

Rating 4.2 out of 5 stars with 37503 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 37,503 reviews
  • Rated 5 out of 5 stars

    Worth Every Penny – Great Perks and Savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really happy with my My Best Buy Plus™ membership. The benefits definitely make it worth the upgrade. The free 2-day shipping has been super convenient — no more waiting around or paying extra for fast delivery. I’ve already used it several times, and everything arrived on time or earlier. I also love the exclusive member deals. I’ve saved a good amount on recent purchases, especially during special sales events. The extra extended return window gives me peace of mind, especially when buying higher-end tech. If you shop at Best Buy even a few times a year, this membership pays for itself. Between the shipping, savings, and extended returns, it’s been a great experience overall. Highly recommend it if you’re a frequent Best Buy shopper!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I use the membership and it has helped me so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really helped me with my purchases well as looking for items In a good price. They send it through review if it’s open box and is amazing as well as the usage of it. I recommend the membership more then anything when you buy in Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Am I important?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate coming into best buy, standing in customer service line waiting for my turn when there are two people taking a break at the other register talking, laughing, eating. I don't begrudge somebody taking a break, just go in the back instead of standing there staring at me like i am a bother.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    BB+ membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a discount on my MS 365 so I was not aware of features. I am slowly seeing what advantage I have in this purchase. I think it is worth getting if given immediate advantage. Then one can see over the first year if it has further advantage for you.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Rick! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we bought our computer, the guy talked us into getting this membership so we use it a lot during the holiday season and hope to use it more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if you spend alot from bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is pretty nice if you buy alot from bestbuy. The 2 day shipping is consistent and you can get decent deals/offers from the membership. Now the best thing for me is the 60 day return policy that you recieve from having the membership. That allows you test out the product with more time and thus allows you to truly test it out and see if you like the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership offers good benefits like exclusive deals, savings, and extended return periods. If you shop often, it’s definitely worth it and pays for itself over time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better here than the competitors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not buy products offered by Best Buy very often. However, the little that I did, my BEST BUY plus is excellent and worth it! I highly recommend it to those who are making large or regular electronic purchases. It offers significantly better prices and services compared to its competitors, including Amazon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good membership to have and it covers all your devices at home that you already have. Its a bit pricey and i have yet to see what it covers. If i need to use it on other home devices ill be able to review it completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the help of a great staff made my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was great without that my purchase wouldn’t be possible i’m more than likely would’ve gone someplace else without those savings good staff. The young man attended me was great. Help me in each way to get a better price to him A five stars rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate who was helping me during my purchase was really helpful.He was able to explain all the benefits of the membership. It make it very easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my Best Buy plus is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel this is a great value, given the coverage and benefits it provides, especially getting extended protection plans on our items. We have sworn off Lowes and Home Depot as we've had deliveries from them with damages, troubles, etc. as they 3rd person their deliveries.... never again. We are sticking with Best Buy as the delivery was wonderful , no damage, and their own people delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alejandro Ibarra exceptional sales supervisor, his was very attentive to my request!! Dayana and Nelson great sales representatives!! I couldn’t find my TV WITHOUT THEIR HELP!! Thank you BB to have those people on your team!! Great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with the membership. I was hesitant at first because of the price tag but I've already made my money back with two purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy theater upgrade experience is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy experience with consult,purchase, and installation has been excellent. I’ve been surprised at how well different departments have communicated to insure our home theater upgrade was completed on time and minimal hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it if you plan to buy things from best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I wasn't going to originally get this, but when I made some Christmas purchases. I found out that I could save money on the items I was buying and still come out cheaper. I think my total was like 1150 dollars before getting this. And it was 1100 even after I purchased this. So it saved me money just by buying the membership. And the 1100 is including the 50 dollars it cost. The checkout showed me I could save 100 dollars. So I really saved 50 and got a membership for free. And now as I shop all year long on the best buy website I get better deals. I don't think people realize just how much stuff bestbuy carries. There is more than just tech. Their website has a lot to offer. I have 3 boys and I bought them legos, action figures, ride on toys, video games, and even drift karts for $199. I even saved when buying my son a gaming pc after this purchase. It is well worth the money if you plan on buying from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been very valueable. I am excited to see all of the features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I lake the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership it a good support an the prices for bay in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is definitely worth the price paid. I was able to price match items i already bought. Just in price matching 2 items the membership paid for itself at least 6 times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this when the price went down I got the lowered price, It made it worth getting it.

    I would recommend this to a friend