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Customer reviews

Rating 4.2 out of 5 stars with 40708 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 560 Showing 11,181-11,200 of 40,708 reviews
  • Rated 4 out of 5 stars

    Looking forward to taking advantage of the members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like other memberships the value of it is seen over multiple purchases. The protection plans being a perk will simplify checkout. The member only discounts is another reason I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership pays for itself. I purchased a few electronic items this year and saved more than what I paid for membership easily. Its a no-brainer and I'm not sure how I missed it all these years. Add the fact that bestbuy price matches with most retailers, I'm gonna be purchasing most of my electronics stuff from here going forward

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok idea to get membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dissapointed that I though I applied the switch deal when I bought my switch 2 to realize it doesnt include console and i had to have them scan a barcode to use it. still waiting for some great deals otherwise

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Jolly good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free shipping. Wow. What else is there to say. Maybe a discount price and rewards. I am satisfied. Let’s leave it. This is like beating a dead horse hoping it will get up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is not necessary, but fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with PC. It’s fine. You can save some money, but overall unless you use Best Buy a lot it is kinda worthless.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership allowed me to make another at a discounted price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great. It has saved me on purchases I really wanted and gave me a great incentive to get. Additionally the convenance and savings of free delivery is a great plus. I would recommend this membership to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tons of perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received $50 off the purchase of an item for signing up which covered the cost of my membership. It was a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best it is THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A customer experience that confirms Best Buy is a tech company: it defines what excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member ship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the price match it comes with for 60 days!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was suggested during a recent pc purchase. I realized the savings I could achieve so I signed up. Since then I've probably saved at least $100 on other Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and am enjoying it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thinking, Good business. Excellent deal. Unbeatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to deal here get my gift everytime get a free gift card

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers couldnt have been any better than they were.. all of them.. i look forward to going back when i need too..they even got me some awesome galaxy ear buds for free to go with my new galaxy s24 phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time customer experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably good service the staff was friendly and very knowledgeable they help me from the moment I entered the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At start it seems expensive, but when you weigh the deals like $50 off $10 off on several products for members, with the promise of great customer support from geek squad and part replacement subsidization from battery replacement to display replacement on demand, it's definitely a great deal to get one time and forget for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership for tech people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ability to try new tech for a longer time is awesome. Plus no hassle returns. Sometimes there are great member sales too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Low sat score

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Headphone display to listen to the Bose Wuiet Comfort Ultras hasn't worked for well over a month. 2. I have had a dispute about recreating my Bestbuy Credit card for a returned Samsung 77" S90F TV in conjunction with an upgraded Samsung 77" S95F TV returned on 18 Feb by two Geek Squad installers for going on since Feb 18th '26 !!!!! 3. Need to include Senheiser and Bowers & Wilkens high valued headphones in store.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review. We sorry to hear that your recent experience was not as positive as we would want. We value your membership and appreciate you taking the time to provide feedback. To better assist you with any questions or concerns you may have, please contact us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport, and be sure to mention this is in response to your My Best Buy Plus™ review. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    This membership saved me from losing $228

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is of real value, if you are buying electronics, some stuff break down after 1 to 2 months of use, you can just go and return, I did that with my Netgear modem which got it for $227.89, i thought i lost the money but this membership saved me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like so much the membership and the discounts..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the attention you provide to customers..we are so happy to have a membership wirh best buy..

    I would recommend this to a friend