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Customer reviews

Rating 4.2 out of 5 stars with 40713 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 568 Showing 11,341-11,360 of 40,712 reviews
  • Rated 5 out of 5 stars

    Freindly and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requested a refund for an account adjustment, it was easy, still waiting for tye check!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tricked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the girl who “sold” me this membership never told me it was a membership. I was buying a PC and she tells me she can get me 60 days of being able to return the pc if I don’t like it. Never said it was a paid ANYTHING. I didn’t notice or was informed it would cost me money until I went to check out and noticed a $50 charge for Best Buy plus. Instead of tricking people into buying it, maybe just be forward about it? I kept it only to have the 60 day return period but it would have been nice to be told from the start that it was not free it was a paid membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Mitzigirl2010! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to be able to find value in your purchase. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These is the best bang for your Buck. It was way better than I expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False advertisement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt wanna buy this. The salesman was said my laptop is usuallly alot cheaper and i might be able to get a price match with this service. The price of the item I bought has only gone up. Supposedly if i cancel within 2 months I get my money back.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello,

      Thank you for the review. We understand your desire to get a price match. We would like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying the perks from this extended membership program. I like having the comfort to know that I have time with an item because of a longer return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome membership perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the access to member only deals. A real value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is too much benefits not to get it. Geek Squad helps you build a custom built computer for the free! Really good deals on a lot of stuff in the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for a large size pizza box in either one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not really like the side by side. It was my first time of having it and its horrible. The space in the refrigerator as well as the freeze section. You can not even put a large size pizza box in either one.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Dean! Thank you for your review of your My Best Buy Plus membership. For more personalized support, please feel free to reach us at (BEST-BUY or (888) 237-8289. You can also connect with us on on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Mneberships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to be a member of this distinguished company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very caring and helpful staff. I bought a desk top and the recommendations and suggestions that received where very helpful in making my decision on which product to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad but….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad but the membership could use a bit more benefits. If they brought back the old gaming discount they did few years ago, so many people would buy into the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offers extraordinary benefits, especially important if a major item goes on sale within 90 days of the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to get some money back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the best buy plus if you purchase with your best buy credit card! AND if you purchase around 500 a year. you will get what you paid for back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price risk management tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership provides important protection against potential price fluctuations around the holidays.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing this feedback regarding your My Best Buy Plus membership. Yes, any purchases made between Oct. 31, 2025 and Dec. 31, 2025 are eligible to be price matched if our price goes lower. If you need assistance, please reach out to us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good to be a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I decided to become a member of Best Buy Plus. I’m watching for sales on car stereos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've used my Membership more than I thought!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my membership even more than I thought. I had a printer go out, I moved and needed a fridge plus a Nighthawk router, not to mention exterior cameras and all that other stuff you need when you move. I'm pretty sure I will be using it for Christmas as well. The savings alone has paid for my membership! Not a bad deal!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson really pushed this, said I might get money back on my computer purchase if the price went down after the first of the year (it didn't). Since I had no plans for any major purchases this year its really of no value. Plus Best Buy is blowing up my inbox with emails. Will cancel at the end of the year. I guess Best Buy is becoming a "Sam Club" where you have to have a membership to get the best deal. I'm really tired of this trend. Makes me much less inclined to do business with them

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate you sharing your experience with your My Best Buy Plus™ membership, DaveW. In addition to getting an extended 60-day return/exchange window on most products, you also receive Free 2-day shipping, and exclusive member pricing!

      For more information and support, please reach out to us via Instagram (instagram.com/BestBuy), X (X.com/BestBuySupport), or Facebook (facebook.com/BestBuy). We are here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got it I did use it I had no problems the staff was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A real value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved $40 my first purchase on Xbox one games. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good service and discount. You can save a lot with this membership

    I would recommend this to a friend