Customer Ratings & Reviews

We were apprehensive to get Membership but are more than happy we took the leap!

Pretty much got duped into buying this membership. I was buying a new phone and the team member told me that the purchase came with a free trial of My Best Buy Plus, so I said great, I'll try it out. Upon reviewing my receipt I notice that I had indeed been charged for the membership. I returned to the store a few days later and went to customer service to try and have the charge removed, but was told they did not handle the membership there and game me a sheet with a number to call. Naturally, I misplaced the sheet. As for the membership, as best as I can tell is it basically unlocks a whole lot of sale emails, which caused me to adjust my email settings, so at this point I have essentially received zero value for the membership. From what I saw before adjusting my email settings, this definitely does not seem to be much benefit for a casual shopper like me. Perhaps it would have more use for a frequent Best Buy shopper. Right now, I'm fairly sour on the whole experience so I do not foresee any uptick in purchases from Best Buy in the future.

Geek squad is like my family Doctor! Always looking after my children and healing them ! Nowadays cellphones,Tv, smartwatches and so much more are part of a family needing to be looked after as the Doctor does ! Thank you

Joined just to get the discount on a large (refrigerator) purchase. Subsequently, had to repair a laptop I purchased at BestBuy. I had a $50 credit, which I used to reduce the cost of the repair. Disappointed to see that the credit was not applied to the repair--probably my bad for not pressing the tech when he rang it up.

Well worth the money spent, the benefits are enticing

Definitely worth the extended take back on merchandising

Overall it is a good deal. Members should be able to hold on to our points and be able to use them when we want or at least have them last for a year.

what a great value especially with the certificates!

We used this membership to purchase a HP printer and ink. It was great for the printer purchase which is still working super

i like all the offers they give for money back. makes me wants to buy my pc accessories from best buy

They Tool care of me when I was first building my PC. Helpful staff and know what ther were doing. ruturned few Items because not comaptible and some bot workinv right and they accept it with smiling face.

Love this membership. I love yo be able to use and have it.

I paid for this membership, and with my first purchase it paid for itself. So from now on it's all cash savings, you can't beat that

This was a great benefit. Gave us additional discounts on a new washer and dryer.

Must have! You get unlimited geek squad support and piece of mind knowing that there are protection plans on your purchases.

I enjoy the option of the price match since there are so many places that offer the same item.

Pays for itself wirh its perks a few times over. ..

So far everything is good. The computer is working great, still have to learn the set up as it is different than windows 7. Geek Squad person was great and very helpful.

Able to switch out for shipping. This merits 5 Stars!!! Great Job!!

My benefits already have more than paid for my Best Buy Plus membership. All associates I have interacted with have been very knowledgeable and professional. Thanks Best Buy!