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Customer reviews

Rating 4.2 out of 5 stars with 40753 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 575 Showing 11,481-11,500 of 40,753 reviews
  • Rated 5 out of 5 stars

    In membership is definitely worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is definitely worth it. The cost of the membership offset the shipping for the product I ordered. And then future purchases have had free shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Menbership love!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this membership. I love yo be able to use and have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because It helps me to buy Mac book for my son because It was hard for me to buy It for $2400 so I want to say thank you my best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my top priority when it's time to replace Tv or appliances. Price match , Quality product and well known staff is always helpful knowledgeable. Cash back rewards is bonus option for plus membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to switch out for shipping. This merits 5 Stars!!! Great Job!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson really pushed this, said I might get money back on my computer purchase if the price went down after the first of the year (it didn't). Since I had no plans for any major purchases this year its really of no value. Plus Best Buy is blowing up my inbox with emails. Will cancel at the end of the year. I guess Best Buy is becoming a "Sam Club" where you have to have a membership to get the best deal. I'm really tired of this trend. Makes me much less inclined to do business with them

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate you sharing your experience with your My Best Buy Plus™ membership, DaveW. In addition to getting an extended 60-day return/exchange window on most products, you also receive Free 2-day shipping, and exclusive member pricing!

      For more information and support, please reach out to us via Instagram (instagram.com/BestBuy), X (X.com/BestBuySupport), or Facebook (facebook.com/BestBuy). We are here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Pays for itself wirh its perks a few times over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself wirh its perks a few times over. ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not get any special discounts like free shipping or extra discount due to the membership. Let's see.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi,user727419! Thanks for being a My Best Buy Plus™ member. We can understand wanting to be clear regarding your benefits. With My Best Buy Plus™, you gain access to member only deals that can be found https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686. You can also take advantage of the extended 60-day return period, along with free 2-day shipping. You can visit https://www.bestbuy.com/memberships for information. If you'd like to discuss the specifics of your My Best Buy Plus™ membership, please connect with our Team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) for assistance. When reaching out, be sure to mention that it is in response to your My Best Buy Review. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Had no choice but to buy it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to return a printer which I had no idea that the return policy was 15 days and was unable to return the printer unless I bought the best but membership the manger and cashier had me buy the member ship in order to get any of my money back. I left the store extremely upset and will not be going there again

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your experience as a My Best Buy Plus™ member! Our Return & Exchange Policy found here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 has the details on the return time extension from 14 days to 60. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing! If you have any other questions, please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    poor program execution for customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no partial use of $50 credit. bought $40 backpack for daughter, then had to buy another purchase i did not really want to get past $50. great for you, sucks for me. so tired of gimmicks. also finding qualified sales personnel is your big problem in appliances- over 40 min wait for vacuum- no one- bought one at ABC warehouse same day

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money would recommend to all my friends and family

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for the positive recognition, Jerrica! We appreciate and value your business. Additionally, thank you for being a My Best Buy Plus member! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have and I really have it and it’s so useful and maintain your balances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me at more membership benefits and the associate that helped me with the decision was patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership is very important to me. I had it before and had to stop due to inflation and a shortage of money. But now I am back for the help and relief I feel when a technical problem develops with one of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puchased so I would have protection on my new Ipad. Peace of mind knowing I have it if a problem should arise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the installation services twice last year and found it very convenient, friendly, and helpful. If you are going to buy a couple of big items over the year, I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems it is a good membership but would like better savings since the manufacturer offers the stores a good floor plan with good rebates to sell the products off the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was easy and smooth my rep at the counter actually knew exactly what I wanted and seen online so he definitely needs a high commission for my purchase now I need a small size stackable washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for temporary purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for good deals with purchased items. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner winner chicken dinner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eli was fantastic,when it came to picking out laptop service is friendly. And i will be a returning customer.

    I would recommend this to a friend