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Customer reviews

Rating 4.2 out of 5 stars with 40766 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 577 Showing 11,521-11,540 of 40,766 reviews
  • Rated 3 out of 5 stars

    Prefer if discounts were offered to all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really get much out of the BB+ membership as I typically don't extend warranties or need to be first to get new tech. But it was nice to get a discount on a new TV.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Joe! Hey, Richard! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, feel free to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. We'd be happy to assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price of membership. Better deals than non members. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the membership because it comes with Great deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Right One!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To the saleslady, Thank you for helping me make a wonderful choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Purchase Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wi-Fi router broke down and actually, I did need a faster one for my upgraded ISP. The sales team walked me through the process so I would get one compatible with my provider. Purchase and installation was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use this membership all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get great discounts with this membership. I think is worth payin for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really helpful for me, i recommended all my friends to buy stuff from best buy because of perks like this. And also yeah it is a big brand and you can trust em for anything that you might come across.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more expensive but gives some sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used my rewards to purchase an accessory for the apple ipad purchased on 12/23/24. Great experience with 2 employee interactions..Friendly, efficient , informative and professional..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership not worth purchasing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with my iWatch purchase but don’t have a need for it. Regrettably Best Buy doesn’t have the value that it use to have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I found everything,

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found everything want at the right price and with no hassle from in store pickup.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Nice Benefits for this membership.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great benefits when needing an option that allows more time when purchasing. and does have extra discounts not available in the free one.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We love hearing that you're already enjoying benefits as a My Best Buy Plus™ member. I know that's a great feeling! We're so happy you've been enjoying your membership, and we encourage you to visit https://www.bestbuy.com/memberships for more information on discounts and benefits. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson really pushed this, said I might get money back on my computer purchase if the price went down after the first of the year (it didn't). Since I had no plans for any major purchases this year its really of no value. Plus Best Buy is blowing up my inbox with emails. Will cancel at the end of the year. I guess Best Buy is becoming a "Sam Club" where you have to have a membership to get the best deal. I'm really tired of this trend. Makes me much less inclined to do business with them

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate you sharing your experience with your My Best Buy Plus™ membership, DaveW. In addition to getting an extended 60-day return/exchange window on most products, you also receive Free 2-day shipping, and exclusive member pricing!

      For more information and support, please reach out to us via Instagram (instagram.com/BestBuy), X (X.com/BestBuySupport), or Facebook (facebook.com/BestBuy). We are here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership Plus is Well Worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every retailer seems to be going to some sort of Membership these days. I've always been a Best But fan but I think their Membership is one of the best values. I've already paid for the $50 fee seceral times over. The free two-day shipping, discounts on things I love (15% off video game currency cards, 2-for-1 Switch games) is just icing in the cake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership so I'll use every year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Because of this membership I had so many advantages. I'm getting very good offers it's notifying me before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value! All the perks are helpful- from the product warranty’s to deals! Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for regulars at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finishing the year subscription I gotta say it very much worth $50. You get free shipping and they arrive in 2 days! There some sales that are exclusive for members that are really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value!! I love the dollar credits we also earn from purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the best decision I made to try them again. They exceeded my expectations and went above and beyond to make my purchase happen. Couldn't be happier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I purchased this upgrade from the lower tier membership. I have yet to talk advantage of the benefits.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with the benefits available for the My Best Buy Plus membership can be difficult. We would be glad to support you if you would like to reach out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) . You can also check out the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 BBY-ExBrand_Totaltech