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Customer reviews

Rating 4.2 out of 5 stars with 40770 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 581 Showing 11,601-11,620 of 40,773 reviews
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was the salesman, who did an excellent job of answering all our questions. We always go to Best Buy for TV and appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Needed several items very patient and explained all differences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a membership...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership... i basically got my AirPods for 80% off because of coupons I was able to stack!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could give this 0 stars I would. The memerships are basically forced by the employees and they tell you oh you could go cancel it immediately and get your money back and THEY DO NOT REFUND YOU THE WHOLE THING AS PROMISED. FALSE ADVERTISING FOR SURE.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. When cancelling your membership, you will receive a prorated refund, as outlined in the Terms & Conditions. If you have additional questions, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been extremely valuable for making large purchases. I appreciate member exclusive deals and options to help me get the best bang for my buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When shopping, I always look first at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recently made some major purchases through BB and was pleased with the service, delivery and quality of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rewards Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with great perks and great moneyback deals on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If tou like to buy tech stuff the membership is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already paid for itself. I didn't shop much before I had it so it is hard to compare to not having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just got the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the membership yet. I'm just writing a review for a chance to win the gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, longer return window, and a better price match guarantee are all well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get rewarded every time you buy products. I have already used mine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I will purchase this again is very convenient for people that buy things frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it and I use it often!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership! The bonuses are always a welcome surprise and keep me coming back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the membership because i received various offers and discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good being part of it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still learning about it. I think all be able to do good businesses

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great benefit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Plus membership is great, I just didn’t have occasion to use it much, but that’s on me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the piece of mind that you have been covered is important. I don’t actively use the membership, but you never know when you will need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Best Buy Plus membership for the many benefits. We were able to use the price match benefit within two months. We were quickly and easily able to use the benefit and our credit was given within a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a set of AirPods pro's at the normal price and discovered that they went on sale. I was over the 14 day return period, but since I was a Plus member I had a 60 return period. Because of that, I was able to get $40 back on my previous purchase. paid for the membership at least!

    I would recommend this to a friend