Customer Ratings & Reviews

I had a return that was over a month old, and the return policy without the plan was well over. I called to make sure as the store is far away. They confirmed that I could return the item. The store was pleasant and efficient. I have already made my membership worthwhile without using any of its other perks yet!

It is great to know that BB will honor the difference in price should a lower price is made on the same device.

I never thought the membership is this much valuable until I bought a laptop at BEST Buy. The plus and total membership has great benifits like 60 days return and 365 support. Additional features and benefits for the total membership. Please check the BestBuy plus and Total Membership plans before you try to make any high value product . It is great worth!

Overall the membership is worth every cent if you do any shopping, the services they can assist you with on any purchase is to notch.

Sweet for price matching 60 days every product pretty much guaranteed to go on sale

I love my yearly membership and all the benefits i get

love this membership so many perks its amazing love it

Awesome help from Brady at Best Buy Bossier City , LA,

I love this membership so much! It has helped me a lot

Best Buy has really good customer service—you should check it out for yourself

The value in his membership to me seemed to be price protection at the time I bought it. No one told me how to use the price protection I assumed it was an automatic notification. When I sqw the lower price it was not honored because it was not “ timely”. So ultimately I canceled it because that was really the only reason I got it to begin with

The membership paid off foe me almost immediately. The price on my tv went done $114 within 2 weeks after I bought it. After I contacts Best Buy customer relations they were quick to credit me that amount on my credit card. Membership wss wealth the money and i still have 11 months to get more benefits from it.

Excellent customer services and great prices in this store with their quality electronics.

The consultants in the store quickly helped me with the purchase of the machine, for which I would like to thank them. It is also very convenient that the store sold me a machine for which I pay in installments.

Love my membership so helpful! I can buy anything I need at a discounted price

Great value for the price, not to mention all the deals and perks you get as a result.

This is great. I find that the extended return window gives me such freedom in not worrying about getting back to the stores within 2 weeks and actually enjoying the product before deciding. I’ve also already saved as much as the membership cost just in “membership only sales” those are the biggest benefits so far but I know I’m going to continue to renew year after year

Love this membership really comes in handy when you have alot of electronics

I love my membership, I was able to purchase computer software for a discounted price and my membership allowed me to have my car starter purchased and installed for an excellent cost!!

The first person met at Best Buy Framingham was Tessa Artous . I told her that we were replacing our old 40 inch Samsung and she helped me find the OLED TI 42 INCH Samsung. She up the dates for installation and walked me through the process and procedures to install with Geek Squad. She advised me of return policies etc. We received helpful communications prior to the date of installation to prepare for the Squad arrival. Two men arrived and took excellent care in the installation. We couldn't be happier unless it was a free Ha Ha! Tessa was great and so were the team that came that day. Thank you Best Buy.