Customer Ratings & Reviews

Extremely nice and respectful when you go in to the store with a product that you used and just simply didn’t like. Extremely helpful people. Best Buy definitely secured my business for future purchases

The price was very reasonable. I was able to save on my future purchases right away. The access to geek squadnis an added bonus for the non-tech savy. I recommend this membership if it fits your budget.

Membership help me get a lower price on 100 inch TV that I purchased

I had this for about 2 years i justcancelled it to upgrade to the total me.bership. i highly recommend. Either is totally worth it. Great customer service. I always buy tech stuff from Best buy.

It is very effective and extraordinary, the help of the staff is Best buy and the recommendations they give us, I feel confident in them because they know what they do, which is their job, and also Microsoft 365 is a platform in order to have the opportunity to the future....thank you

this is nice TO HAVE IN EMERGENCY I DID NOT NEED IT I WILL CHECK IF IT IS WORTH IT

I had a great experience with your customer service, very pleasant delivery guys, they were very polite and professional, they was not long putting things together, thank you for your service

The membership allows me to consider purchases longer and adjust for sales

This is a value if you are purchasing many items or frequently purchase otems

I've hesitated to join a membership, but after joining and receiving very helpful advice and access to discounts I probably should have joined earlier.

At beginning, I was guessing I wasted the money I spent in this membership. I just made a price match and “saved” 70 bucks. But it is not easy do get. It must be the same SKU and sometimes this number varies for retailer to retailer, even been the same product.

Not worth the annual fee. You show up to buy something and you get very little in terms of discount. Points from past purchases are deleted too soon. Any benefit of a longer return privilege is offset by being treated badly when returning an item. Amazon.com has what I need at same or better price, doesn't hassle me over returns and doesn't delete earned credits. Due to mistreatment during a recent return at the store, I will not be buying anything from BB for a very long time and, actually, have cancelled the membership and requested that my account be deleted.

I'm very satisfied with the service of the agent Kenisha. Very pleasant, helpful and knowledgeable.

The value of this membership makes the $50 so worth it. I have saved hundreds of dollars with it and having the 60 days to return, exchange, and price match is more than enough time. Also having faster shipping on things I buy is another nice perk.

excellent set up service at home following purchase of tv

This membership is valuable to me as a best buy customer.

After purchasing a new tv, we had the ability to check the price for the next 60 days, and were able to get a refund when the price went down!

I used my new membership for the first time and received $4.00 off my purchase, This is exactly one of the reasons I wanted my Best Buy plus membership.

I was able to save the cost of the membership and an extra $50 the first day I got it. Plus the membership deals are a huge plus.

This membership is a real value! I love how geek squad is always available and will be renewing again next year!