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Customer reviews

Rating 4.2 out of 5 stars with 40889 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 644 Showing 12,861-12,880 of 40,889 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved me more than I paid for the membership multiple times already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have utilized to get a better price on my laptop. Great value and has payed for itself 10 times over in the 30 days I’ve had it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure of my membership value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a membership, but I don't know what the membership actually gets me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Website navigation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great. The website could be easier to check if product I bought before Black Friday was offered at a better discount on Black Friday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Bestbuy elite member for years, I don't enjoy paying for something i used to get for free. But I've saved more than i paid for the membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The piece of mind with the protection plan is of great value. It’s worth it as I had several large ticket purchases this year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is ideal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals and return policy. Like how the app shows what you can save.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy membership is so good! It offered mant great deals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for employees who explained me about membership program. I still did not understand whats good with memberships

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. I'm glad you received information about this already, but if you need to review details about your membership again, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    I can't login to my account

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to use my account. I can't log in, it doesn't recognize any of my email addresses. I purchased a dish washer and the person helping me signed me up for the account.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Micahel S. Thank you for taking the time to leave a review. Not being able to log into your account is never ideal, so we understand how frustrating it can be. If you need assistance with your account access, please reach out to our team on social media. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). We look forward to assisting you. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is priceless. It came in handy yesterday when I needed help with my copier and lap top. The representative was very helpful and very patient until I got it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a large purchase, the membership makes sense. Geek Squad protection was the deciding reason, but special member pricing is a definite bonus. It will pay for itself, quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the fee. You will get a bargain sooner or later on the item you’re shopping for. Worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Best Buy savings tool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Savings! We were able to save a lot on our refrigerator purchase. I wish we know about this sooner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems with my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how it works have a lot of trouble signing in and find everything confusing and frustrating. Not user friendly for me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello. MarkM! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We would be happy to assist you with navigating our app or website to access your benefits. If you require support, or have any questions for us, please reach out to us on social media. Our team is available on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perks are worthwhile, especially if you are a frequent Best Buy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services at Murrieta store, for out TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff at Best Buy, primarily Landis was amazing. He offered excellent customer service during our TV purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far So Good So Far So Good So Far So Good So Far So Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love and enjoy my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a real value and I enjoy to use it at anytime. Is one of the reason to shop at this store

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that knowing I have the extra protection with the membership. I feel it’s worth it’s price.

    I would recommend this to a friend