Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40889 reviews
(40,889 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has saved me more than I paid for the membership multiple times already.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already have utilized to get a better price on my laptop. Great value and has payed for itself 10 times over in the 30 days I’ve had it.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Not sure of my membership value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a membership, but I don't know what the membership actually gets me.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 4 out of 5 stars
Website navigation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service is great. The website could be easier to check if product I bought before Black Friday was offered at a better discount on Black Friday.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Plus Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a Bestbuy elite member for years, I don't enjoy paying for something i used to get for free. But I've saved more than i paid for the membership.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Worthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The piece of mind with the protection plan is of great value. It’s worth it as I had several large ticket purchases this year.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership is ideal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deals and return policy. Like how the app shows what you can save.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy membership is so good! It offered mant great deals
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Employees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for employees who explained me about membership program. I still did not understand whats good with memberships
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. I'm glad you received information about this already, but if you need to review details about your membership again, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
I can't login to my account
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't been able to use my account. I can't log in, it doesn't recognize any of my email addresses. I purchased a dish washer and the person helping me signed me up for the account.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Micahel S. Thank you for taking the time to leave a review. Not being able to log into your account is never ideal, so we understand how frustrating it can be. If you need assistance with your account access, please reach out to our team on social media. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). We look forward to assisting you.
Rated 5 out of 5 stars
Best Buy membership is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is priceless. It came in handy yesterday when I needed help with my copier and lap top. The representative was very helpful and very patient until I got it fixed.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Pays for itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With a large purchase, the membership makes sense. Geek Squad protection was the deciding reason, but special member pricing is a definite bonus. It will pay for itself, quickly!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the fee. You will get a bargain sooner or later on the item you’re shopping for. Worth the wait.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Our Best Buy savings tool.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Savings! We were able to save a lot on our refrigerator purchase. I wish we know about this sooner.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Problems with my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how it works have a lot of trouble signing in and find everything confusing and frustrating. Not user friendly for me.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. MarkM! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We would be happy to assist you with navigating our app or website to access your benefits. If you require support, or have any questions for us, please reach out to us on social media. Our team is available on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Rated 5 out of 5 stars
Worth the purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perks are worthwhile, especially if you are a frequent Best Buy customer.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Services at Murrieta store, for out TV purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff at Best Buy, primarily Landis was amazing. He offered excellent customer service during our TV purchase.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Frigo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So Far So Good So Far So Good So Far So Good So Far So Good
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love and enjoy my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a real value and I enjoy to use it at anytime. Is one of the reason to shop at this store
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that knowing I have the extra protection with the membership. I feel it’s worth it’s price.
This review is from Yearly Membership
I would recommend this to a friend
