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Customer reviews

Rating 4.2 out of 5 stars with 40898 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 653 Showing 13,041-13,060 of 40,898 reviews
  • Rated 2 out of 5 stars

    Do Not Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very misleading in benefits. I could have gotten this purchase for less elsewhere...why is there a delivery charge on major appliance when other places do not charge a delivery fee on appliances over $500. I spent 1500+ on a fridge and you still charge me even though your membership says "Free delivery"

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for reaching out to us. We can certainly understand wanting to utilize all the benefits your membership has to offer, especially when purchasing investment items , like your appliances. We appreciate your feedback, and have provided a link to your My Best Buy Plus Membership benefits below.

      https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180&ref=212&loc=20644145195&utm_source=google&utm_medium=cpc&utm_campaign=20644145195&gclsrc=aw.ds&gad_source=1&gad_campaignid=20644145195&gbraid=0AAAAAD-ORIjka7JhA63UNTORqi3534Bmm&gclid=Cj0KCQiA9OnJBhD-ARIsAPV51xPWLvBr3-Lv3zHzS43RUnK81yUUG7yJezx1oxd8nMx8vHxwlno23TQaAoTIEALw_wcB BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure about a lot of the benefits available for this membership. I only wanted it for access to certain products and the shipping benefit. If I will keep it long term, we will see.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review of your My Best Buy Plus membership. We totally understand that individual needs vary for memberships. There's great value in the benefits your My Best Buy Plus provides and would be happy to discuss how they can be tailored to you. Find more at https://www.bestbuy.com/memberships, or call us at (888) BEST-BUY or (888) 237-8289. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Go to place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked working with the staff they were very helpful and answered all my questions prior to and very helpful after I bought what I wanted. Customer service is key and I felt like my needs were taken care of. So getting the membership was a good thing for me that helped out in my wallet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Value for frequenters of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent value if you're a frequent shopper at Best Buy. The truth is that I was ordering a highly sought after item and the online agent would not send the invoice for this item unless I purchased my Best Buy plus. Canceling is easy enough, again there is value if you're a frequent shopper at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far okay, getting discounts when available. But really you are better off getting the price match, much cheaper when buying something vs. Not at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So glad i bought this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very valuable, especially if you are buying multiple things! Saved so much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership and the benefits that come with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm basically paying $29.99 a year for the last 4+ years to have a credit card with a $500 limit that they refuse to increase. Just get a regular credit card instead

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying the perks of membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has good value, like the automatic 2 year extended warranty on everything you buy, at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really pleased with the Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised when I took my laptop in to get it repaired. I am new to the Best Buy Plus membership. The geeks were so knowledgeable and friendly and helpful. And the bonus was that it did not cost me anything for the service. So glad I have this protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think Best Buy is Awesome to Shop in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Protection on the Phone is Working and I have Not Drop it yet Thank you For Signing me up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is an essential value I have because of the low cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great deal. If you are an usual costumer of Best Buy, it’ll help a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership but you cant miss those rewards or theyll expire. Cant get them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership advantages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store, great staff, large selection, reasonably priced. Will definitely go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Twinbucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utilized BB Plus to get sizable discount and actually used the extended return window of 60 days for an appliance that wasn't working to our satisfaction. Wouldn't have save $$ or had the opportunity to return something near the 60 day timeframe without the BB Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a ps5 and some accessories at best buy in georgia the associate Derrick that help me was very helpful with everything i definitely would recommend to go to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this program! Great savings and inexpensive. Also get awesome deals on products because of having this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate the opportunity to work with the staff and we had great service . The installation went as planned .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value and benefit for the cost. I appreciate the extended return period if needed.

    I would recommend this to a friend