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Customer reviews

Rating 4.2 out of 5 stars with 40924 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 674 Showing 13,461-13,480 of 40,924 reviews
  • Rated 5 out of 5 stars

    Great membership option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership option. The fact that it is pro rated even when you cancel tops it all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    castalia new things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maintains a good stock no matter what I buy.Helpful people to wait on you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a big user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not really used this membership except on the initial purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership level will definitely pay for itself if you shop at Best Buy frequently. The price reductions offered to this membership can be substantial. Best thing for me is the extended return period so you have a greater "trial" period for products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received many good benefit and support by joining the Best Buy membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teacher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I have not had any problems with the TV. I appreciate the young man who helped us choose the TV and set us up with the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The savings paid for the membership. I wish I used it more. Lots of good deals to take advantage of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victor Montenegro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales Dept lady in Panama, Jenny, was awesome. Also the delivery guys, Joel andcAlexis were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership to get! Highly recommend, the savings is unmatched to other stores. Please consider if you like to save !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Haven’t saved anywhere near what i paid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is deceptive. It says there’s exclusive deals but everything seems to be the same stuff over and over, just rotating the selection. This stuff seems like the items that they would normally put on sale anyway. It just seems like they chose certain items and put them on sale for members only but it’s about the same discount as if it were to go on sale for nonmembers. I bought this to get the 10% off of collectibles, including a LEGO Sets and trading game cards. So Best Buy decided to keep their shelves bare where the 10% off Toys would be their limited they decided to put most of these items that be considered toys would be. It seems like you have to order everything if you want to use this subscription. The biggest issue that I have is that you cannot get any discounts on any items that go on sale. So you only get 10% off of four priced items which is pretty crappy. The sale items are extremely limited and it’s usually one item per each area of the store and they’re always items that they have overstock of. Seems to be a complete waste of money right now. So far I have saved zero dollars after today I will save $9.50 and I’ve had this since May 2023. So, at this rate, I will almost get my money back if I spend the same amount and buy the items that I want instead of items that are on sale for members only. Total waste I would never recommend this to anyone.

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello! Thank you for your review. As a My Best Buy Plus™ member, you will be
      eligible for exclusive Member-priced offers, sales, events, and have priority access to certain limited supply item events. During limited time events, you'll have exclusive access to hard-to-find products that tend to sell out quickly. Taking part in an Exclusive Access Event increases your chances, but doesn’t guarantee you’ll get the item. As a member, you also get free 2-day shipping and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a phenomenal value. Many great perks wi the great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has real value. Personnal recent experience on getting a discount was seemless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG...Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best dishwasher we've ever had!! Super quiet and does a great job getting the dishes clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping with Confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The helpfulness of the staff is excellent. I can go in and ask a question and get an answer that doesn’t make me feel embarrassed. I love that they stand behind all their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronic retail membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Option to return item in 90 days , extreme need for today craftsmanship , on things to try out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent and complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-person squad who installed my equipment was terrific...knowledgable, caring and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool range is working well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new electric cook stove in early Dec 2023. It has worked just fine. No problems so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Expectation was not met.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that assisted me were very helpful; however, they were not able to accommodate my request to have my order delivered sooner.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always use this membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is excellent. The representative is proactive to reach me and provide wonderful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying the Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus membership is great value. The exclusive member-only price deals are great and are on many items. The addition of exclusive sales, events, and products is great for when you may have missed a sale. The Free 2-day shipping is a nice touch for any that needs their product quickly.

    I would recommend this to a friend