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Customer reviews

Rating 4.2 out of 5 stars with 40924 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 675 Showing 13,481-13,500 of 40,924 reviews
  • Rated 5 out of 5 stars

    Fixing my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcel and Ian in Geek Squad were awesome! Professional, efficient, transparent, patient.Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service by salesman and those installing my stove. I would use them anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals and Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the member pricing and return window extension! I got a $40 webcam on sale for $20 this week!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The rewards are worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership gave me a peice of mind for service and customer satifaction when purchasing my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new Apple Macbook Air at a great price. They always have great products at great prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great value for what you receive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the membership has already paid itself in discounts and rewards and I couldn’t have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great place to shop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a freezer and dishwasher from Best Buy and the service was great the people that delivered were very nice cleaned up and took everything away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60 days return or replace period, is good, it doesn't include support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this membership and using it all the Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Membership is very helpful for me. I am happy to have this Possibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black friday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time i used it i hope doing well for black friday

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for extending

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefit of it is the extended return. Other then that, you got nothing new

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. In addition to the extended 60-day return period, these include exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping, For more information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review if you have any questions or need support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent membership deals and the service is better than non-members. Worth getting the membership if you found some plus member deals that offset the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded when ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well had that for yrs till I upgraded to the Total plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal, definitely worth the investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience has been phenomenal. I’ve gotten discounts emails great service and they were able to replace my laptop due to including the app care program so absolutely satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great, you have peace of mind, uf anything goes wrong with your items its under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy membership is a real value for customers looking to save money and a piece of mind ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership, made Bestbuy my go to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has proven to be of great value for me, I found myself ordering a lot from bestbuy this year, and the free shipping has been helpful to save money. I've also had access to exclusive deals that I've purchased with multiple times, overall I love this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love our membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is actually very helpful. I can track purchases, policies and new deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Membership Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy checkout after receiving discounted pricing. Also, they notify you of special deals before the general public. You save more than the cost of the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Joined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pondered over joining for awhile. Not really sure but once I did I have already saved money. Can't beat that so glad I did.

    I would recommend this to a friend