Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40941 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 692 Showing 13,821-13,840 of 40,941 reviews
  • Rated 1 out of 5 stars

    Save your money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what the benefits are exactly. If your item goes down in price, beware you HAVE to go into the store for adjustment, they cannot do it via phone or chat. So when you go into the store it’s not exactly easy. Price adjustment should be made easy within the promised timeline, period. Also, it doesn’t benefit you for delivery in any way. After scheduling soonest delivery three weeks after purchase date our delivery was canceled 1.5 hours AFTER the delivery window of scheduled day. I was notified via text that I needed to schedule a delivery date. When I called to see what happens I was given a list of excuses only to go back to the store to be told they were short staffed. So the next scheduled date? You get put to the back of the line. That’s right folks, after removing your television and mount you get to wait another three weeks! Ridiculous. Zero benefits.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Price Matches can be done over the phone, in store, or by reaching out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy). We can also support you with concerns on delays on your delivery if you need support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Saved us money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership saved us some money on our purchases. The gentleman who waited on me in the Erie, PA store was very knowledgeable about the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have to worry knowing my Fridge is warrantied if any issues surface. A great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best! I keep coming back for new offers! Whatever your needs are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recent purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a breville microwave found price competitive and it arrived when I was told it would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good recommendations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online service was great. To the point and recommended items we good. There could of been other items recommended like briefcase. screen protector, mouse, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plus Membership is a great value. Well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is nice overall. It has saved me a little bit of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase I made. I love that you can pay it off in a year with no interest rate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the membership and 2 weeks later got another $42 off. It pays for itself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    CONFUSED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT SURE WHAT THE MEMBERSHIP DOES EXCEPT COST ME MONEY. THE ROBOT i WAS TALKING TO SAID I HAD TO BUY IT OR I COULDN'T GET THE GOOD PRICE ON THE TV I WAS PURCHASING. AS FAR AS THE GEEK SQUAD, HIRED THEM ONE TIME AND THEY STOLE $200 AND DID NOTHING BUT LEAVE A BAD TEST IN MY MOUTH.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has made my experience amazing and has made learning technology fun thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep it coming!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job Best Buy team. We love the pizza oven perfect for a great home made pizza.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No interest it is too good for financed purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offered a lot of great things and definitely came in handy. Hands down one of the best memberships I have and will definitely recommend it to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can find new discounts almost every week — totally worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus membership pays for itself in 1 month

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought a recent large item I was able to add a Best Buy Plus membership at basically no cost. After that I purchased security cameras which included an additional Plus member discount so this plus membership is already paying for itself and I’ve only had it about 1 month!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a pleasure and it was worth the money. I was able to get the sale price on an item that I had purchased before the sale and get back the difference which paid for the membership. I love getting the recommendations from the BB team. It is definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s Fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice feature/convenience. However nothing about the program stands out and blows me away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and value. And you get rewards and discounts. Highly recommend.

    I would recommend this to a friend