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Customer reviews

Rating 4.2 out of 5 stars with 40962 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 713 Showing 14,241-14,260 of 40,962 reviews
  • Rated 4 out of 5 stars

    Best But Plus memberships.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I understand what is included but gave me a discount which totaled to fee.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there! We're happy to hear you've been enjoying the discounts available as a My Best Buy Plus™ member. In addition to exclusive member pricing and access to sales, events, and products, you also receive free 2-day shipping, an extended return window on most products, and more with an active membership! We encourage you to visit https://www.bestbuy.com/memberships for more information. You can also connect with our team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention that it's in response to your "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did save us some but won't know how valuable it is until we make our next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Whenever I've needed something it's at Best Buy, thanks for being there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A GOOD DEAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good deal! It's better to have a warranty with Best Buy, it's a quicker replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and competitive prices. Customer service and tech support is first class

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Treated very well and respected as a Best Buy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the extended return and membership pricing you can actually save money by purchasing. I’m not one that typically purchases extended warranties… but if you do then maybe the total version is for you. I was given it for free but will renew after this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was given me for free, i like having a back up plan in case i dont like my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST NERD BUDDY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    provides access to components critical to my devices and technical support when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has been a blessing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I as desperately in need of a washer and dryer and had no funds. I was told that I could qualify for credit and everything was quick. Very grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is such a great resource on electronics and everything thing else you need. I’ve been a member since 2023 and have had multiple discounts on multiple items.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for itself when i purchased a new laptop. That alone was worth it. 10% off legos and other perks are a great bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up the future!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I retired and needed to set up a new system for my computer and phone. The customer service and items from BestBuy paved the way for a new chapter with all the tools I need to continue teaching and tutoring online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great, Love learning about the deals, Geek Squad support and peace of mind of protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome tv and stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the purchase, the installation and the way that this went...but this is my 4th install with BB and they have always done excellent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service for credit card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible. I have been having issues with my credit card and it’s been locked and no one is helping me and I can’t use my card or pay my bill. I tried calling 22 times and just got the run around. No help at all.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, RYANF! Thank you for sharing your experience as a My Best Buy Plus™ member! There are many benefits that come with your membership, and having our My Best Buy Credit Card offers even more. You should contact Citibank at 1-888-574-1301, or you can also contact them online here: https://online.citi.com/US/ag/contactus for assistance. You can also connect with us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) if you have any other questions. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    The membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bestbuy plus membership is good. It offers a lot of benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great service and helpfullness. Great prices on products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when i bought about 2,400.00 dollars of items. Within 28 days the purchased items dropped 275.00 so Best Buy refunded the money. Paid for itself...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our purchase Apple tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent and benefits to membership rewarding.

    I would recommend this to a friend