Customer Ratings & Reviews

I am glad i enrolled in the membership especially with such a big purchase!

Seems to be worth it especially since I get those credits .

Not everything that glitters is gold. This is the 3rd time that I am giving best buys a poor rating, on the last two items, that I bought from them, (washer & dryer). The product works well but they came in a color that I didnt wanted and still to this day, no one has inquired about assisting in giving me, the color of items , which I saw, on "their display floor". Their geek squad told the delivery man to connect the items and they will further assist me, in getting the colors which i wanted...but that was just a lie to pacify me. But that is cool, for the next time I need any appliance, I will go to Loews or Home Depot.

I’ve been using the My Best Buy membership for a while now and overall I’d say it’s really worth it — especially if you shop at Best Buy frequently. The program has three tiers (free, Plus, and Total), so you can pick the level that actually fits your needs and budget.

Easy to install and use. Use in bedroom. Cools quickly and makes for comfort sleep.

Just bought this for a year and its been worth it.

Nice upgrade. Doesn’t cost a ton and gives you 60 days price protection.

It’s great if you would like to add protection up to 60 days and price match!

Product was new and salesperson did a great job explaining the product and warranty

Have had for a week and saved more than 100 dollars

I got this membership because I was recommended it buy a store associate, who actually helped me returned an item after it’s expired return date. Did not know that the membership includes a month to return items instead of its 14day return policy. Which is great opportunity for us as customers to try something out before actually being locked in to the item we choose. In my case I got the meta quest 3 and was not satisfied with it , therefore I returned the item. This membership has other great perks as Item discounts on top of store discounted items , 2 day shipping (which is great) and upcoming sales and events. Very great perks and well worth it, I personally myself might upgrade my membership to their Best Buy total membership.

helps with alot of different thjngs been a member for quite sometime.

Having this membership really does have a lot of beneficial options to it. The fact that you have 60 days to return, something is phenomenal. It gives you enough chance to actually see if you like the item and if you don’t like it, you can return it, but you have enough time to find out. To return window to and price matching ability is also a big bonus! 60 days and the item goes on sale you get the difference wonderful! Geek squad attention if needed is an absolute bonus too!

Good deal. Good deal Good deal. Good deal Good deal. Good deal

There are some good benefits with membership, but i ordered the free 6 months rtings membership available with the plus membership and turned out it expired 2 weeks before. It is still on there as a current offer with membership and it is now over a month expired. Check expiration date on free offers before wasting your time.

Appreciate the extended price matching that comes with this. For me, the peace of mind with larger purchases is what sold this for me.

Our experience was mostly positive. The sales agent was knowledgeable and well-informed about the products, which made the selection process easier. However, there was a small hiccup—when asked about the Best Products Plus program, we said we weren’t members. The agent enrolled us without fully explaining that there were different levels of membership, and we ended up with a billable tier we hadn’t anticipated. That said, the installation process more than made up for it. The technician was fantastic—prompt, efficient, and very well-organized. He walked us through everything and ensured the setup went smoothly. We highly recommend including Geek Squad for any installations and old equipment removal—they truly elevate the overall experience.

I’ve had the My Best Buy Plus membership for a while now, and it has absolutely paid for itself, especially when buying larger appliances. The member-exclusive pricing, free 2-day shipping, and extended return window are incredibly helpful, but where it really shines is the extra savings on big-ticket items. I recently needed to replace a couple major appliances in my kitchen, and saved a significant amount just by being a Plus member. Combine that with the added peace of mind from member perks like early access to sales, and it’s honestly a no-brainer if you shop at Best Buy more than once or twice a year. Highly recommend!

As someone whose favorite store is Best Buy this is 100% worth it!!

The service was good, I think I paid on my washer/dryer that works well