Customer Ratings & Reviews

This membership could save you lots of money if your one of those people that likes to buy the next best thing or just new electronics in general really need this to help with decisions

I was a hard sell on a membership but after my vacuum and tv went on the fritz, geeksquad was so helpful and kind in getting them back in working order. I've only been a member a few months and been saved from having to buy all new appliances just on repairs

My account is available whenever I need it. It's there for Christmas purchases and for all my computer needs. I can always depend upon Best Buy?

Your rating for the my Best Buy plus is nothing to brag about. I tried to get some help about the computer I bought from youn but was denied because I don't have geek squad

I was able to exchange my laptop for the one I wanted originally (but had increased in price). However, I would only recommend the plus membership for those who shop for Best Buy items regularly.

I recently became a member of the Best Buy Plus™ program, and I must say, it has completely changed the way I shop for tech products. If you're a tech enthusiast like me, this membership is an absolute must-have. Let me share my experience to explain why. First and foremost, the Best Buy Plus™ membership offers exclusive perks that make it worth every penny. One of the standout features is the "Price Match Guarantee." Here's why it's incredible: I purchased a MacBook Air through Best Buy on a fantastic deal. However, as luck would have it, just two weeks later, the prices dropped significantly. I was initially concerned about missing out on the savings, but that's where the Best Buy Plus™ membership came to my rescue. I reached out to Best Buy's customer service and, thanks to my membership, they promptly refunded me the difference in price without any hassle. This level of commitment to customer satisfaction is truly commendable. Best Buy has earned my trust by standing by their promise, and I now feel more confident shopping with them, knowing I won't be penalized for early purchases. Aside from the Price Match Guarantee, the membership provides other fantastic benefits, such as free expedited shipping on qualifying purchases, which has saved me both time and money. The convenience of free tech support and the ability to extend return periods for easier decision-making are also perks that have come in handy. Another aspect I appreciate about the Best Buy Plus™ membership is the regular stream of exclusive discounts and early access to sales events. These exclusive offers have helped me score some amazing deals on various tech products. In conclusion, the Best Buy Plus™ membership has proven to be a game-changer for tech shoppers like me. The Price Match Guarantee alone is worth the membership fee, as it provides peace of mind when making significant tech purchases. If you're an avid tech enthusiast or simply someone who appreciates excellent customer service, I highly recommend signing up for the Best Buy Plus™ membership. It has certainly made me a loyal and satisfied Best Buy customer!

If you have nothing expensive to buy, don't get it. Otherwise the membership pretty much pays for itself. I bought a computer and got $$ back to use on another product. I don't need anything else in this store unless my phone takes a dump. So, I really don't have a use for this plan. Will be ending it when the plan is up. You have to do that, otherwise it will automatically bill you again for the next year.

Membership gave me 60 days to return appliance if not satisfied. Worth every cent to have this option.

It has its perks. It's beneficial to receive deals before regular customers. However, I would like to receive deals two weeks in advance, rather than a few days. I enjoy the return extension for returning items. I wish it were 90 days to return.

Well worth the money, great benefits! We are very happy with our decision. Thanks so much.

Rated at 4 because this transaction has not been completed. Delivery and install will be in the next month.

This membership has saved me loads of money and have gotten me deals early and i highly recommend it.

This plan is excellent especially for all the Geek Squad help we have gotten for all our purchases. That and the product protection coverage has given us so much piece of mind.

it's a great perk to go with my purchases gives me a piece of mind

This saved me so many time well worth it. If you shop at best buy.

I like that everything isnlaid out nicely and it makes it a lot easier to find items.

After being a member for 6 months I can honestly say the membership is worth it. 60 day return policy and free shipping are the highlights. They also come out with a lot of member pricing and rewards so you can get your value back easily. Bestbuy also has an easy price match policy against stated competitors so if you find it cheaper within the 60 return window you can get a refund through a 10 minute online chat.

The membership perks you receive pays for itself. Product support, access to new products, and longer warranty then just the manufacture are the key elements. We have ALL experienced a situation that the manufacture warrenty limited a return/ replace. Bestbuy recognized this issue and created the membership option to protect its customers and the products they sell. Thank You Bestbuy for this option!

Honestly I think it's worth it. I like how the app gives you insights for weekly deals considering you're a member. Overall it's been great!

I had to wait for awhile for service but once the process started it was quite smooth and the sales rep was very competent in explaining and offering us deals. Overall, the service was great.