Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40966 reviews
(40,966 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
AVOID LIKE THE PLAGUE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save yourself the money and painful shopping experience and just buy an Amazon Prime membership. My first purchasing experience was a disaster, product was never delivered due to door dash being incompetent. Their customer service agents are overseas annd hard to understand annd don’t have the ability to ship replacement products, only refunds! It took nearly 3 weeks to get refunded the purchase price instead of just being shipped a replacement product the day the issue started, and that’s only because I had to escalate my issue to the executive’s emails of Best Buy. DO NOT BUY A PLUS MEMBERSHIP until Best Buy changes their customer service policies to be more customer friendly.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your concerns with your product delivery and getting support for your item. I can understand that not all items may be available to provide a replacement and waiting to get a resolution for your lost delivery can be difficult. Please reach out to us on any of our Social Media Profiles for support with any other claims Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Love the 2 month test drive!! its so fun to get to be able to try things
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Apple watch protective cover by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the purchase of the apple watch and protective cover were efficient, the placement if the protective face cover was poorly done resulting in several air bubbles.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Robert! Thank you for your review of your My Best Buy Plus membership. We are pleased to hear you're enjoying the benefits of your membership. We always want our customers to have the best options available, and we value your feedback as we are constantly working to improve your customer experience! For membership support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thanks!
Rated 5 out of 5 stars
Happy Prescott Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed with the level of service and the price we paid for our new laptop which was on sale. Each salesperson fully explained all the discounts and we received a new Best Buy membership at no cost for our laptop purchase.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this shop market, becouse very proffesional stuff, and very good prices with high coality. Thank you so much my BEST BUY shop
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
LG TV Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great team. Showed up on time and completed the job.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Member ship plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a member and was told that I was not and had to purchase a 50.00 return plan because my first tv died after the 14 day period which sucks ,too much
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Rated 5 out of 5 stars
Many thanks Best Buy, I appreciate your business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been always grateful to buy at Best Buy, good credit and outstanding merchandise
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Mike
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good customer service. The two mens that Installed my tv on the wall was very nice. I give the Greek squad thumbs up.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
PJ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was great. Geek Squad was great. Geek Squad was great. Geek Squad was great.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Rewards makes this free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rewards for Apple products basically made this free for me. The extended return window is incredible!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this BB feature. It has saved me a few3 buck and helped me get thru a little exchange difficulty. No Problem.. Best Buy is my store my and electronics that I need.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love my iPad Air!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very beneficial and great savings! Pur based an iPad and new printer, they are great.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
A sense of security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't really taken much advantage of this membership, but knowing I have it gives me a sense of security that if I need anything from Best Buy, I will be accommodated.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Andlyn! Thank you for your review of your My Best Buy Plus membership. We are pleased to hear of the security you've found with the benefits of your membership. We always want our customers to have the best options available, and we appreciate your feedback as we are always working to make your customer experience even better! For membership support, feel free to call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thanks!
Rated 5 out of 5 stars
Loving my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best service ! Absolute satisfaction!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Too expensive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive. Don’t really know what coverage we have.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 3 out of 5 stars
Delayed rebate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was comparable but the rebate was compelling. The timelines of the rebate, however, is poor as it’s been 5 months and still not received. “Back ordered”
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience with an item on backorder. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
What I needed at a price I could afford
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership helped me to find the product I needed that fit the limited space I had at a great price... And I got it delivered in just a few days!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
VERY MUCH PLEASED!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very much pleased with my stove and as for the installers, Denny and Brandon, they were nothing short of a 10.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I always hesitated to join this membership and I regret not joining earlier! So many benefits and he SAVINGS are incredible! If you are a Best Buy fan and shopper like I am you have to get this!
This review is from Yearly Membership
I would recommend this to a friend
