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Customer reviews

Rating 4.2 out of 5 stars with 40966 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 743 Showing 14,841-14,860 of 40,966 reviews
  • Rated 4 out of 5 stars

    Worth it when purchasing expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great value when making big purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I step into the store, there is always someone there to help you or guide you to the person that can best help you. Good products and knowledgeable people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PhillyGirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep Explained on detail. So far is has beneficial .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, thanks for the 60 day return policy, great benefits also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional knowledgeable and timely customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward to using my membership more often.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. The member prices are reasonable, not to mention the customer service is amazing. Having piece of mind of getting protection plans on our purchases makes me sleep more at night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership pricing and enhanced customer support are the key elements of the My Best Buy Plus membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Richard awesome sales associate help me pick right TV . Membership awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'll try again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by a nice lady on the phone that "the computers were down" and would I call back in an hour. That happens. You should include "Maybe" as a choice in the section, "Would you recommend this membership to a friend?*"

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We are sad to hear that our phone service was down when you tried to get assistance. We would love to assist and encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth its value and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I greatly appreciate the members-only pricing, early access to special deals, complimentary shipping on all items, and the extended return period, among other benefits.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eh, it gives me 60 days to return an item which is great, but most of the stuff that comes up on sale for membership isn't anything I really care about.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there, joseph! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    best buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money for electronics, i saved a little money, but more so they gave me a 60 day return policy with best buy plus!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't experienced anything special yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got membership basically for free as it increased discount at purchase. Planning on major ourchase this month so will see how it helps :-). *** after trying to exit without making a decision regarding recommending product it would not allow. For that reason I chose No

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is first choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have access to deals. The reward after purchase was a great surprise as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have. Not sure how often i will use . Wish the employee would have explained it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a good value and helping me to take good decisions. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan for AV & Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saves you money and gets you benefits such as price match and returns for 60 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It can save you money if purchase gets marked down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership was a real value as I was able to get price markdown credit after purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All ready saved me money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to have sixty days of price adjustment s gives you a lot of purchasing power and confidence that you will get the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional benefits, discounts and service made it very cost effective and convenient

    I would recommend this to a friend