Customer Ratings & Reviews

this membership is a real value for those who need flexibility with majority of the benefits.

The Value of this membership is unmatched! I don't think I would know what to do without it.

My purchase was excellent. The sales person was knowledgeable, very attentive and patient. I will always get my tv and appliances from Best Buy. I Will recommend to all my family and friends.

Membership was fine, was useful for original large purchase. Did not use again across the year. Most disappointing was the policy that the membership cannot be cancelled for auto-renewal while remaining active. So, I could immediately cancel, but then would not have been able to use any benefits from membership later (within original 1 year from purchase). My choices were therefore: 1. cancel immediately, 2. continue to get an auto-renewed membership whether I utilized the service or not, 3. remember to cancel the membership later before 1 year had passed. I was ultimately able to remember to cancel just fine, but it is still noteworthy how Best Buy operates their memberships.

Although the membership has value, I am not sure we have leaned into member perks over the year. I hope this year we change that to be worthy of paying the membership fee.

The membership definitely helps if you need to fix or worried about your new stuff you just bought breaking

The My Best Buy Plus™ membership is a great value. The free two-day shipping and extended return window are very convenient, and the exclusive member deals make it worth the price.

Great opportunity every day best attended very location

Giving two stars based on the terrible experience in the store and charges we weren’t informed of. We went to one location to purchase my son a computer for school or told do we want to add this or this but we’re not told the correct prices come to find out the virus protect protection we added was an extra $150 That we didn’t notice till after the fact. They were out of stock of one item so we drove 30 minutes to another location and waited an hour. When we got home, the monitor was not compatible with the computer even though they were sold as a set so we drove back to the first location to return the monitor and buy a second one. Drove back home 45 minutes And attempted to put it together again just to find out that the computer had multiple pieces that you had to put together yourself, which is very bizarre. I’ve never had this happen before. We attempted to call geek squad, and tech support several times before finally getting a hold of someone who told us to go back to the store and they would put it together for us. So we are now on our fourth trip back to the store in which they tell us the person on the phone didn’t know what they were talking about, but they will go ahead and set everything up for us so that it wasn’t a wasted trip. We get home to find out that the second monitor we have gotten is missing The cord. Five trips and several extra hundreds of dollars that we didn’t intend on getting are now wasted because multiple employees did not know what they were talking about or misinformed us. At the second location, we asked multiple questions and it was clear. The employee had no idea And just said well you can keep walking around and look and see you whenever you’re ready to check out let me know.

Alejandro Ibarra exceptional sales supervisor, his was very attentive to my request!! Dayana and Nelson great sales representatives!! I couldn’t find my TV WITHOUT THEIR HELP!! Thank you BB to have those people on your team!! Great!!

The Best Buy experience with consult,purchase, and installation has been excellent. I’ve been surprised at how well different departments have communicated to insure our home theater upgrade was completed on time and minimal hassles.

This is a great membership. Well worth the value in every aspect.

I couldn't be more satisfied with My Best Buy Plus™ membership. The perks and benefits make every purchase worthwhile. The exclusive deals and faster shipping options add great value to my shopping experience. Would I recommend this membership to a friend? Absolutely—⭐️⭐️⭐️ ⭐️

Joining Best Buys Membership program saved me some cash durung my most recent purchase I am looking forward to more purchases!

I’ve been really happy with my My Best Buy Plus™ membership! The free 2-day shipping and exclusive member pricing have already saved me money on a few tech purchases. I also love the extended return window — it gives me peace of mind when buying bigger items. If you shop at Best Buy often, it’s definitely worth it. Only thing that could make it better is more perks or discounts on services like AppleCare or Geek Squad.

Not many things too buy, though I thought some perks from geek squad could have been included for free. Like dashcam installation on purchase of dashcam if there is a membership present

Real value, especially for the extension for the extended time for returns.

I bought a computer and got back $65 two weeks later when the price went down. And if it goes down further within 60 days of my original purchase, I can get more $ back. I did have to make a claim but it was super easy to do on their website with chat. The rep was very nice and, within a few minutes of the chat, he emailed me a credit receipt which hit my card a few days later. This benefit, plus member prices and shipping is well worth the money and I highly recommend it.

I love this membership. It gives you gift certificates once in a while, and you can find real gems through the deals. Highly recommend the Best Buy Plus membership!

It was given to me for free. I have not used it but if it's free it seems to be okay.