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Customer reviews

Rating 4.2 out of 5 stars with 38842 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 38,842 reviews
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently made my first purchase and I already got $100 back from my first purchase, can’t complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and we use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent. I like the two month return policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am building a new computer and this immediately paid for itself with the discounts I got on a few of the components. Now I have a year membership with all the benefits for essentially free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who won? I did!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I got savings for my purchase but the big one was misleading to me because I bought the TV and was told I could delay delivery until I moved. The kicker was I would not receive the rebate until delivery. See the problem was interest to my card would have been over26%! I was not stupid. I paid full price and avoided the interest. Then used the rebate to buy a PS 5 Pro. Then more rebate and got a control handheld. More rebate and also used credits to buy games. So thank you Best Buy! I win!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if this membership is worth it. So far I have had the option of returning an item beyond the 2 week deadline of a purchase. I did use this option recently. I was able to determine that the item was not suited for my needs. This was a plus but not sure if it was worth the membership. I did have a small discount on another purchase.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Anna! Thank you for taking time out of your day to provide your feedback. We are glad that you were able to take advantage of your extended return period with your My Best Buy Plus™ membership. Another exclusive that your membership provides is 2-day shipping, exclusive member prices on thousands of items as well as access to sales, events and products. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love my membership and I used it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices are great great customer service great quality products. Never had a problem with anything I bought from there. They also have protection plans on about anything you buy from there which is great. Definitely recommend Best Buy and also have credit card pay off loans!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has an awesome value that you just can’t beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a good value! Gives discounts on items you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is in fact worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's useful to people who have to buy the somewhat occasional expensive device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want no hassle buy this membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has already paid for itself by price matching things I’ve already purchased, plus the member pricing on things is awesome. I don’t know why it took me so long to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth it. I love the 69 day match price. Also you are treated well as a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prices in my case TVs are the best I've got a TV I've been wanting for a while at the big C membership store was $800.00 more! Fast delivery is also nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy plus experience has been flawless and supportive at every step of my purchases. Thank you team Best Buy for doing your best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nageswara-Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership helps to reduce the base prices for any purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if the items you need are on sale!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great if you are purchasing items on sale with member exclusive pricing. It has the potential to pay for itself if you do a lot of shopping at Best Buy. I basically got the membership for free because an item I was buying had a discount almost equal to the membership price. Sadly I have not had many perks beyond that. We will see how this holiday season goes with it. I really wish there were more perks besides what is already included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, Reliable, Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy at Best Buy because it’s easy and reliable. They usually have what I need in stock, prices are good (and they’ll price-match), and same-day pickup saves me time. If something goes wrong, returns are simple and Geek Squad can help—so I don’t stress.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership helps for items you aren’t sure about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind for returns or exchanges even after 30+ days though I will say the actual benefits page for the membership is hidden which they need to change. Took me a while before I could even locate it but overall I’d recommend it just for how easily you can price match and such with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership, backs promised deals and, price protection, also extended period on returns in case something is not right or defective product, gives peace of mind on the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Commendation for Extraordinary Membership Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a loyal member, I have consistently experienced exceptional benefits that have greatly enhanced my shopping and technology ownership experience. Dedicated technical support has been invaluable. Whether it’s troubleshooting an issue or getting advice on the best product for my needs, the expertise and availability of your support team have made a significant difference. The special member-only pricing and exclusive deals have provided considerable savings on my purchases. This feature makes being a member truly worthwhile and encourages me to shop more frequently at Best Buy. Member Events and Early Access**: Invitations to exclusive events and early access to sales have made me feel valued and appreciated as a member. It’s always exciting to be among the first to see and purchase new products. I believe these features and services set Best Buy apart from other retailers, making the membership an exceptional value. My experiences have consistently been positive, and I am thoroughly impressed with the commitment to customer satisfaction and innovation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t benefited from the subscription, but I’m sure it will come in handy down the line.

    I would recommend this to a friend