Customer Ratings & Reviews

Real value membership can save money on purchases electronics

I love best buy and its perks I tried a product that wasn't what I expected and was able to return it and try something else that second choice was the right one

This membership is very useful and I haven’t even used all of the benefits yet! Well worth the fee to join.

Some item discounts have been more than worth the value. The one thing that would improve this membership would be some sort of priority queue as a member for certain item releases and drops so that you can mitigate bots and other scalpers.

Is very nice to how the help you to get what you need I Recomendy to my family and friends...

Definitely worth the investment co differing our house of tech-sometimes-not-so-savvy people!

Overall a great refrigerator! I like how much space it has and how everything is adjustable. The only reason I gave it four stars is because the ice maker is so tiny and slow! We are a family of four and I had to go buy an ice maker.

Helps get deals and special discounts, which I have been able to use to my full advantage.

Love the extended return policy and if the item you purchase drops in price during the next 60 days from when you made the purchase, Best Buy will refund you the difference. Amazing Plus express shipping for online orders. Great Value

I have became a member of the Best Buy Plus program and it’s been already a year, and I wanted to share my positive experience with you. From the moment I signed up, I've been thoroughly impressed with the benefits and overall service provided by the membership. Firstly, the free shipping on all orders has been incredibly convenient. It's saved me both time and money, allowing me to shop for electronics and gadgets without worrying about additional shipping costs. Moreover, the exclusive member-only deals and discounts have been a pleasant surprise. I've been able to access special promotions and sales that I wouldn't have otherwise known about, which has helped me save even more on my purchases. Additionally, the extended return window has provided me with peace of mind when making purchases. Knowing that I have extra time to return or exchange items if needed has made me feel more confident about my buying decisions. Overall, I highly recommend the Best Buy Plus membership to anyone who frequently shops for electronics or gadgets. The benefits far outweigh the cost of membership, and the customer service provided has been exceptional. Thank you for offering such a valuable program, and please keep up the excellent work!

Membership is a benefit, but it is not always easy or smooth to access the assistance needed. There is the need to schedule and WAIT for that appointment, hoping to receive assistance from staff that can communicate effectively with me.

Having a Best Buy Plus membership comes in handy to score deals and also get better warranty service. At Christmas season I check the exclusive deals weekly to get that perfect gift.

Ok, so i got the the cheapest membership, but right away i got 75$ back from the computer i purchased because.of the promotion they had going on, and I didnt even know it. That, plus rhe rewards for opening a credit card.... im now trying out a new smart watch with the perks. ✊️

The membership has a lot of value and it has paid for itself since I purchased it. Love the "special deals" I get with additional savings.

Purchased an LG LED TV and the staff was really helpful, spend considerable time at the store and the salesperson helped us to our satisfaction with the umpteen questions we threw at him. Good experience

Employees are always so helpful in store with product info and knowledge about specifics. Memebers deals are really good. Notifications and emails arent overwhelming. I will keep renewing my membership.

We purchased appliances for our kitchen remodel from Pacific Sales in Thousand Oaks, CA and had the most amazing experience because of our sales associate, Jonny S. Truly he is a wonder: he has a uniquely warm welcoming style and is literally encyclopedic in knowledge - he was able to answer all of the questions we asked, he anticipated and shared information that was meaningful and informative for us - he exhibited a patience that permitted our feeling relaxed and thorough in our choices - he listened exceptionally well, seeking to ensure we were getting exactly what we preferred - the whole experience was without pressure, pleasant, and enjoyable - and this extended to the “financing” part when we got to work with Ed, another exemplar individual!

Great sales help talk about all the positive about the tv we were looking at and the con of it and the difference between the two we were considering and finally decided which one we liked brought and now injoying. Got rewards points went back in 2 weeks and got 2 ring camera

As a loyal member, I have consistently experienced exceptional benefits that have greatly enhanced my shopping and technology ownership experience. Dedicated technical support has been invaluable. Whether it’s troubleshooting an issue or getting advice on the best product for my needs, the expertise and availability of your support team have made a significant difference. The special member-only pricing and exclusive deals have provided considerable savings on my purchases. This feature makes being a member truly worthwhile and encourages me to shop more frequently at Best Buy. Member Events and Early Access**: Invitations to exclusive events and early access to sales have made me feel valued and appreciated as a member. It’s always exciting to be among the first to see and purchase new products. I believe these features and services set Best Buy apart from other retailers, making the membership an exceptional value. My experiences have consistently been positive, and I am thoroughly impressed with the commitment to customer satisfaction and innovation.

Bought the service thinking it could be give me a fair chance at getting invite only items. I was wrong. At least Best Buy gave me a full refund after less than a month.