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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2974 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,974 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this membership and have great results using geek squad on more than one computer. Great having a backup plan if issues arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my membership. When i buy stuff, i am grateful that i have a production

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad membership is superb.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being a member of this membership. The Geek Squad takes excellent care of me and my equipment. Easy to contact and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch program, built with customer in mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I get notified of changes, and when it expires on certain purchases. The ease of renewal is also a benefit. This has saved me hundreds of dollars over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for us with kids in college, provides peace of mind for ya

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. This is my 3rd year with this subscription. Used geek squad once. They did a great job of cleaning up my computer. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Tech is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy Total membership and have been a member for several years now. Has saved me money over the time having it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are the most helpful and patient employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice perk for little money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have this in the background when I have needed it. Geek squad does a great job for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have and used my Best Buy Total Membership for several years now. It gives me confidence I have warranty protection and online help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total membership the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend My best buy total to everyone. I have had problems with my computer and everyt ime they have helped me to correct everything. This is so much worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy another computer without this protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection for my devices, Geek Squad has saved the day multiple times. Definitely worth the costs, especially for laptops, tablets and desktops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members are always helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can feel confident that I can get the help I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love memberships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the money and if there is anything that goes wrong or needs to be fixed, I take it to the store for them to figure it out and fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use Geek Squad for any problems that arise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew my Total membership annually because the agents are very helpful everytime I call them with a problem or question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ut and it saves so much money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you get a 2 year warranty on anything that is eligible! You get special discounts for members on some products. Totally worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and esy to use. Have also saved on delivery and installation fees for appliances.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great to have. You don't have to worry about anything that goes wrong. Best Buy protection will take care of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can bring any of my electronics to get repaired, replaced and or extended returns. It really gives me peace of mind to know that everything I purchase is covered..

    I would recommend this to a friend