Customer Ratings & Reviews

This membership is worth it. It has saved me so much money each year!

I have used the Geek Squad several times and they have always been great.

Valuable membership! I enjoy getting protection plans after purchases. I also enjoy knowing that I have Geek squad support and member prices.

The costumer service I received was excellent, they guide me thru it.

I love the peace of mind I get knowing all equipment I purchase is covered.

Having the Total membership is a great asset. I was stuck in major issue with my SWS. The Geek Squad assessed the issue and was able to correct the problem quickly.

Amazing service at Best Buy! The store staff was helpful, kind and so understanding. They even helped me sign up for the Best Buy membership!

Membership benefits began almost immediately with an unexpected need. Geek Squad techs resolved my problem and returned my device in one day. Very grateful to the techs and to my membership.

I tend to forget I have this insurance on all of my purchases at BestBuy from a mouse to my new washing machine. The purchases are automatically put under my warrantee. Even when i try to add a warrantee it doesn't go through and I get a reminder that it is already covered.

This membership really helped me save money when building my computer. I ran into a couple issues and they diagnosed the problem and fixed it for me within just a few days. Would seriously recommend because of its great value.

Providing peace of mind when technical assistance is needed

It’s a no brainer besides getting awesome product you get even better customer service with no surprise surprises

This membership has easily paid for itself. The exclusive member pricing helps me save on almost every purchase, and the included Geek Squad support is a huge plus for peace of mind. I recently bought a new console and a few accessories, and knowing I have added protection and priority support really makes a difference. Plus, free shipping and faster service don’t hurt either. If you shop at Best Buy often or buy electronics regularly, this is a no-brainer!

I feel I have really gotten the value out of this since I upgraded to this one. We are an "electronics" house and there always seems to be a special deal that is applicable to someone in the household. Thanks BB!

It is a very good deal for what you get. Since the laptop I got was pretty pricy, it makes me feel more comfortable using the laptop and not worrying about what would happen if something happened to it.

It is a good purchase to have when you have electronics

Excellent service, excellent prices, HIGHLY RECOMMENDED

One hundred percent satisfied with the customer service

It's just convenient. And i love it that way. Thank you

This membership is a real value. Exelent help for us computer illiterate folks. Knowing i have someone i can go to for help and teaching when i need it is priceless.