Customer Ratings & Reviews

Great service. I love getting my stuff at Best Buy because of the excellent service that comes with TotalTech!

Love the unlimited Geek Squad support. Employees are helpful, friendly, and knowledgeable.

We are in our late 70's and have depended on the Geek Squad for over 20 years. We have been very pleased with everything they do!

I love it!! They can solve anything! Definitely worth the extra subscription!

Total membership has been valuable to me. Geek squad has been valuable to clean up my computers. Also the two year warranty on a tv came in handy to replace a television.

This membership is of. great value when you no longer work for a corporation to provide tech services. It's not always easy to get to the correct agent but I'll still puchase this service

thanks for shoping my phone new it's very good thanks team

this membership is really a good insurance policy to keep my electronics running well, also with installation benefits, well worth the price.

I rated this four of five because the Geek Squad help is uneven and the accents occasionally impossible for this Texan to get through. Otherwise it's a decent value, especially when shopping for larger appliances.

Best experience to purchase items best price and customer service un comparisson to thr competition. Honestly highly recommend to use bestbuy for your needs

" I love the confidence given me with the total membership. I would strongly recommend that you get it. Worth the money

Been a member since 2015 the Geek Squad is awesome and so helpful! This plan is worth the $

Definitely worth the price! It has saved me a lot more money than the cost of the membership.

Best Buy and Geek Squad ate a good investment to protect my computer

Initially my husband was not in favor of this subscription, but he has used it as much as I have. It makes repairs very easy.

This membership is a great value. I live the Customer Service and geek squad - esp the remote feature . They have been super helpful

We have had the Best Buy Total membership for a few years. It has come in handy so many times and we continue to renew it every year.

Great, no complaints whatsoever I’d recommend you’d get this on whatever expensive product you have if you have the means to do so.

Membership is a great deal and we use it quite a bit.

I love this..... The geek squad came out to my house and had the solution to fix all the ice build in my new Samsung Refrigerator.. No questions asked