Customer Ratings & Reviews

Free fast shipping, extended return window, 24/7 tech support, and product protection give me real peace of mind. It saves me both time and money—highly recommend!

I recently purchased the HP Envy 16" WQXGA Touch-Screen Laptop with the Intel Core i9, 16GB Memory, NVIDIA GeForce RTX 4060, and 1TB SSD in Natural Silver, and I couldn't be more satisfied with the entire experience. The customer service at Best Buy was outstanding. The team was incredibly helpful in guiding me to the best deal, ensuring that I saved as much money as possible. The "My Best Buy Total™ - Yearly Membership" has been an absolute game-changer. Not only did it help me get this amazing laptop at a great price, but it also provides me with excellent maintenance services whenever I need them. The membership has already paid for itself, and I feel confident that my investment is well-protected. The peace of mind that comes with knowing I have access to top-notch customer support and maintenance services is invaluable. Best Buy has truly earned my loyalty, and I highly recommend the membership to anyone looking to make the most of their purchases. Thank you, Best Buy, for making this such a positive experience!

Value. Lots of priducts. Good warranty. Good people. Nice store. Good location. Nice washer and dryer.

saved a lot of money on the first use when I needed to fix my computer. great value!

I love it because I have needed to fix my computer multiple times and Total Tech support has helped me.

Great! I would definitely show at Best Buy again. Educated and hard working capable staff!

Reliable technical support is essential in our increasingly digital world. Finding skilled technicians can make all the difference when devices malfunction. A thorough assessment of repair services helps consumers make informed choices. Considering factors like expertise, cost, and customer service is crucial. Reading reviews and seeking recommendations can provide valuable insights. Ultimately, choosing a trustworthy repair service provides peace of mind. Protecting valuable data and ensuring efficient device performance is paramount. Investing in reliable technical support contributes to a smoother digital experience. Geek squad went above and beyond!

I joined for the support benefits provided as I purchased a new laptop with a new operating system. They moved over all my files from my old laptop to the new laptop, installed additional programs required, and will provide support going forward.

I wished that it could’ve gotten fixed there but it was worth it to know what the issue was

Having best buy total membership has been my priority

Great features, glad I will have help when I need it.

worth it if you have computers save a bunch of money

Great Deals, and Great Warranty on merchandise items.

My Best Buy Total membership is invaluable! I had significant savings when I brought my old laptop in to get fixed. When I learned my old laptop couldn’t be fixed, the membership helped me get my new laptop setup with a data transfer.

Salesperson was extremely helpful and patient. The tech was also the same. The transfer of files and pictures and everything else from our old tower was flawless and fast.

I recently purchased an open box TV and because of the original replacement price, the 2 year insurance would have been over $400. The salesman convinced me to purchase the total membership plan and now it is covered. I would suggest that everyone who purchases a computer or TV at Best Buy take this plan.

Great value and Geek Squad support included! Couldn't ask for more!

I had difficulty getting signed up and logged in to my account. After getting my name corrected and a new card issued, it has gone better.

This is the first time i have signed up for the membership and am looking forward to more great service, as i received when i purchased my laptop.

The membership made a huge value on savings and final price. Plus ive got help and warranty. Smart choice on expensive products or heavily used items.