Customer Ratings & Reviews

Pretty good value considering how much diagnostics are alone and it’s for the whole year. 20% off repairs is always nice too.

Adonis came to my home and was extremely very professional and polite . Also very patient explain everything to me who and elderly i was very happy

Excellent service from the entere team when they provided ne with the service.

It brings peace of mind with all purchase. I don't feel worried when buying solething from them

It's like having insurance. The people working in this area are really great. My only complaint is it can be hard to get an immediate appointment when you need to get help immediately. The membership is more expensive than I like, as we've seldom used it. Instead of increasing the price each year, a discount should be given as a reward for renewing. But it's good to know it's there if we need it. A bonus for us is we live a half mile away from our Best Buy.

Cost is worth everything, agents solve problems quickly, problem solving while at home is fantastic

I highly recommend anyone who does not have too much computer knowledge for SURE get this! I just finished with the Geek Squad to help install my printer and was done in a professional helpful manner. Geek Squad is Great!!

This membership is such a value to me and my family! We have saved a lot of money this year as we have purchased new devices and the data has been transferred seamlessly!

Was a no brainer when getting electronics, having a peace of mind to know if something goes wrong you can put this into play.

Greatest value I have ever had and paid for. Great service bestbuy

The Best Buy Total Membership is a great value at a great price considering all its benefits and coverages for all your Best Buy purchases during a calendar year. I would highly recommend it for everyone.

A must have for a Best Buy customer, lots of saving opportunities.

Love this yearly membership. Comes in handy for the service that's given.

This has been amazing especially when you have kids in college and something goes wrong with the laptops. But the technicians at the Cumming store are not too nice. Can be very rude, not just to me bit I witnessed a technician be very rude to an elderly man that his phone didnt work because he didnt have an appointment. No one was in line and the technician had been just standing there and refused to see this little old man. Thankfully a nice man shopping saw all this and helped the little old man out. It was something simple that the little old man must of clicked on and didnt know how to get it changed back. Its sad that their isnt any customer service anymore in the country. Or respect for elders.

Unlimited Geek service is one of the best benefits around. So much easier, quicker & less frustrating than trying to do it myself, screwing it up ending up at the Geek counter anyway!

Great value. I purchased this membership when my mom and I ordered a new computer for home and it was a great deal and value. Included geek squad support and store warranty for it was worth it. It applies to any purchases made in store or online.

Everything was great. Our agent, Ryan was very knowledgeable and articulate.

I feel at ease know that best buy will protect my investment. And would recommend it to anyone I know

this price is very reasonalbe for being able to use it on other electronic, even those not purchased at Best Buy

We bought a new washer and dryer and purchased our membership at the same time. It has already saved us money and we do shop often at Best Buy. With plans to buy additional item for our new home, it was a good time to join the club.