Customer Ratings & Reviews

I can't say enough about My Best Buy Total membership. I've had it in various name-forms for 13 years now. It has saved me a lot of headaches in fixing my devices. I have geek squad come on remotely every two months for a pc-tune up which keeps me running in top form. And it's super helpful for aiding my 'senior' dad who has troubles with anything techy. Geek squad is there to the rescue. Also nice that they cover all my devices in my household. With 4 adult folks living here, all with multiple devices, it's been a lifesaver. The first thing I tell folks when they ask me for tech help is to invest in the Best Buy plan. It's the best investment you can make for your sanity.

I've purchased My Best Buy Total for the past few years and it's given me a lot of value. I've gotten several free visits for laptops and phones, plus a free service call on a stove. It has given us fast service, with most visits needing only software fixes and thus not costing us anything.

Im proud to be a member of the total tech membership always satisfied with the my experience

Easiest money you can spend if you buy electronics and appliances. Geek squad is a life saver with the constant updates to technology. The discounts and security make it a must

I have had to have 2 older laptops backed up to portable hard drives. I have had to send out a 4 year old damaged computer and an old insertable hard drive to see if any data could be captured. I had to pay for the shipping to & from. I was able to recycle a much older laptop at the Best Buy store. I still have to ask about recycling the damaged laptop. I would have been given a discount if I went ahead with recovery and repair of my damage computer, but instead bought a new computer. I received some discount when buying a new laptop and another portable hard drive. I have also received answers to several questions about my computers and what could be done or not done. So, in the past month I have received a great deal of value with the Total Protection Package which I only used maybe once a year several years ago.

I been with total membership for years. The always take care of my issues.

I have held a best buy membership for over 10 years, it allows flexibility and peace of mind to protect my equipment and get great service on my tech when I need assistance.

I have been renewing my Best Buy Total membership each year and plan on continuing to do so because they're always there for me when I need them for any of the products that I need to bring in for help one way or another. And they have excellent members in the Geek Squad, that can solve my problems so quickly and explain everything to me. They are certainly a blessing to those like myself that are not very familiar with all the electronics as they are. I've been going to Best Buy for many years. And plan on continuing with any kind of item that you sell. But I have to admit, this is the best Total Membership of any kind i've ever had. Thank you Best Buy for this wonderful membership. And for having terrific equipment for so many different needs.

My membership is something people get jealous of! I don’t know why more people don’t become members. The coverage, the security, the buying with confidence for appliances and tech. Worth every penny.

Love it. Worth the price. Geek Squad available 24/7. I was on a road trip when my previous Lenovo had issues. The Geek Squad art he Best Buy in Naples, Florida determined it was the hard drive. They recovered all my data and transferred to a new hard drive in less than two days. You can contact them day or night. again, worth the price.

Have made great use of the benefits and saves money over time while offering some security on everyday purchases.

Great membership. Always get my problems soves or take care of. Questions are being answered answered in a timely way. The best.

Valuable membership including rewards for purchases.

GREAT PROTECTION PLAN. I USE GEEK SQUAD FREQUENTLY AND ITS ALL COVERED BY THIS POLICY. GEEK SQUAD FIXES ALL ISSUES W ALL MY COMPUTERS. VERY RELIABLE

When technical issues arise, Best Buy always comes through with help, products, or answers. And I like the discount on products—that’s a big help. My membership renews every year and for me it’s an investment in our electronics and in my peace of mind.

Geek squad is always super helpful. Just knowing if anything goes wrong with products I get from Best Buy they got me covered.

I have been a member for a few years now and it really has been a blessing. I even had coverage for the appliances I purchased from Best Buy. Worth the money.

We’ve had Total Membership for many years. We’ve had great support for several appliances and the Geek Squad is great to help with all of our technology!

Membership has been very helpful on many occasions. Being able to at least reach out and get some assistance is a comfortable feeling.

I am extremely happy with my total protection. I always feel like I have Best Buy behind me when I’m purchasing a new item.