Customer Ratings & Reviews

I am not tech illiterate, but I am not an expert! I appreciate knowing that I can contact the GeekSquad and they will answer my questions or remote in and figure out what I can’t. Total Membership seems a little pricey, but I have found it valuable!

This membership is a must in our family! Well worth the yearly investment. Peace of mind too. When we have an issue, they resolve it. Top notch experts! Would not be with out Wb Root either! Have had both for over 7 years now and will continue! Can't go wrong with these plans!

I really enjoy the benefits of membership and having the door the Geek Squad

Best Buy has always been where I purchase my laptops. The techs are so helpful for setting them up. I hope my experience with this new purchase is the same.

Nine purchases to review so I am stopping here. Great automobile audio. Great laptops, Lenovo touchscreen 32 meg ram n 1 t storage. 4 tvs. All serviced by Geek Squad. The Best service ever.

Great value and services! Love 24/7 access to Geek Squad (my local Agents are always helpful)!

This is a GREAT Value!! It has saved us lots of money over the years. Removed anxiety sometimes due to coverage of items.

A digital product is launched in series, manufacturing and response are continually improved as the product line gets into the field. Improvements are made which make the next better in performance and quality.

Love the peace of mind of having the support behind all our purchases & the Geek Squad availability!!!

Membership is of great value to me. Knowing that if I have a problem Best Buy Geek Squad is there to help. They don't talk down to me and always make sure I understand.

We depend on the Geek Squad to maintain our electronic tools. We have never been disappointed in their helpfulness and skills.

Get items at a good price and get help when needed.

If your into web /gaming /computers this is for you

I’ve had this membership for many years. It’s good to have if you need it!!!

This membership has real value.I'm happy with the overall product

This plan saved me big time when my computer black-screen crashed. Two days of trying to recover my data, the consultant they called in confirmed that the crash was fatal. And I still paid nothing.

This membership is a real value! I’ve used it many times this year. It’s worth every penny!

With as many products as I buy yearly I'm happy to have this protection that is provided to me with my Total Tech Membership. I especially enjoy the help I get from Geek Squad and the 2 year protection or Apple Care+ I get on my products while having this memberships.

Excellent courteous service Excellent communication and everything went on

Best Buy credit card offer great benefits and also a value card to have on hand