Customer Ratings & Reviews

We bought a new washer and dryer and purchased our membership at the same time. It has already saved us money and we do shop often at Best Buy. With plans to buy additional item for our new home, it was a good time to join the club.

This is an excellent service provided by Best Buy. We are happy with our membership and feel very confident that the work, if necessary, will be provided in a timely and expert manner.

Great opportunity to help grow your business, the staff were helpful!

For me this is a great value. I have already saved money on having it. Paid for itself. Member prices, deals, plus unlimited Geek Squad support are great. For example my Mac pro came with the Apple care free as did some other perks for 3-4 months. My dishwasher with a good price, was installed for free to include the kit and haul away. There is no problem exchanging something if you feel you needed something else or it is faulty/broken. Also, love the peace of mind of getting protection plans on the purchases. I have recommended this plan to several other friends, who are very happy with it.

The Geek Squad Team is extremely helpful and very easy to work with. Thank you for fixing my scammed computer!!

Membership is helpful but it took FOUR agents to update my account! That is extemely poor customer service!! The first three agents did not know how to renew my membership!

I haven't used the service yet. I'm waiting to see what kind of service I receive when I take a Phone or IPad in.

The Geek Squad at Best Buy has always preformed with excellent service. I appreciate the support and repair they provide.

Being a member has its benefits, and they are great when applied.

My Best Buy Total membership is a good tool to have. Having just purchased a new computer, the gentlemen with the Geek Squad at the Downingtown store were very knowedgeable, helpful and got everything transferred without any issues.

The Best Buy Total membership is always a best buy.

Amazing easy work with the associates very friendly

Really good membership with good discount and perks

It was a great experience in the toledo ohio store.

these guys are the best they keep my computer going

Great membership, if you’re a frequent buyer this will pay for itself.

My Best Buy Total membership has been a valuable investment. The free 2-day shipping has saved me both time and delivery costs on multiple purchases. I particularly appreciate the extended 60-day return window, which provides extra flexibility when making buying decisions. The 24/7 tech support has proven useful for troubleshooting issues. While the monthly fee seemed high at first, the benefits have more than justified the cost through savings on shipping and protection plans. Highly recommended for frequent Best Buy shoppers who value convenience and peace of mind with their tech purchases.

It’s helped a lot with pc issues even though the pc wasn’t bought from best buy.

Honestly, it seems expensive at first. But the amount of value you get for this is honestly incredible. You get free apple care plus on any apple device you purchase on that account. You get free full service on any PC you register under your account. You get a 2 month return period for anything including Apple products. The value in this is a lot more than you think.

Pleased with all of the "geek" squad members we interacted with. They were polite and informative,