Customer Ratings & Reviews

This membership is very important, no headache to look for somebody when you need, I am happy to have that

This membership is a really good value even considering the recent changes and increase in price.

Total membership is knowing you have technical support 24 hours a day with the Geek Squad, no more waiting for friends to help.

This membership has been invaluable to my husband and I and we look forward to experiencing future Best Buy products

Great when I buy new stuff or need an exchange. In store service is well worth it. Less impressed when using online computer tech services with agents in India or the Philippines who often don’t know what they are doing and have to keep pushing the ticket up the chain and even then it’s not always solved.

This membership has proven to be extremely valuable and has saved us money. The Geek Squad has been a great benefit.

I am very satisfied with my plan so far. I appreciate the fact it includes 24 Month Protection on my major purchases.

I totally appreciate having MY BEST BUY TOTAL. Utilize it all the time and it definitely comes in Handy!!!

Great value. Love the fact that it includes a two year warranty on all purchases.

Great membership over the years. Unfortunately, I was told there will be a charge for in home service starting this month.

The best purchase and decision I have made over the last few years . This will always be a must have!

Like the fact to get unlimited support services for my computers when I need cleaning it up

I love this service. They stand by their work. I have had them out on numerous occasions. Always professional

Great value for your dollar and Geek Squad tech support is awesome! I renew my membership every year!

I use my computer every day and all of our life's "stuff" is on it so when it goes down I need help and Best Buy is always there.

This membership has always been a good value. I have had it for years and I am very happy with the service I have received.

Good, knowledgeable service on purchases and friendly, timelycustomer service.

Having the total membership takes the frustration away in case something happens one of the best purchases I’ve made.

I have always had a Best Buy total package & have used it on all my purchases. Best Buy backs up its value.

This membership is excellent. You can be sure that your purchases are protected. Geek Squad is excellent.