Customer Ratings & Reviews

My computer’s OS crashed right before I meant to start a new job, ratherthan spend $150 on an OS reinstall, it was $179.99 and I have a year where they’ll help with any electronic issues I have for free and I get other discounts too.

This membership is a real value. The techs that we have worked with are very friendly and helpful. I would recommend purchasing Total tech.

Being in my 60's I know how to type but find any other processes necessary to work out kinks on any other electronic items nearly impossible. The comfort and peace of mind this program provides is priceless. The technicians that have visited my home have always been prompt and professional. I find this service to be invaluable and the cost for value very fair and affordable. I couldn't live without this program.

I always count on Best Buy in store support and advice. The Geek Squad was at my hime this week to help me with questions and a problem. !!

great value blessing to have and keep rewnewed any problem they are there geek squad

I ise this membership for all my purchases at best buy and i do.renew eaxh year

I have real value with this membership including Geek Squad which has been my life saver many times over the years!

This membership was payed itself after having to fix up my pc. Great knowledgeable people helped me out very quickly.

It's actually really good, it's basically already paid for itself. The daily member discounts are pretty good. I'd definitely recommend this if you like shopping at best buy.

Total Membership keeps you covered and protected. I would definitely suggest to friends & family

If you shop at Best buy alot. Its 100% worth being a member.

The Membership is worth it when you make big purchases. If you are not spending a few thousand a year I would not recommend it.

Very much appreciate the Geek Squad support. Knowledgable team members who stay current with technology changes and someone you can talk to for help.

I am glad I purchases the Best Buy Membership. There were a few concerns that I had when I initially purchased the MacBook Air. The experts were were able to assist me in solving the concerns.

The staff was patient and helpful. It’s reassuring to know that all my devices are covered.

I have this plan and find it’s worth the money. The plan should be bi-yearly for the price. It’s nice to be able to get your items serviced with ease.

While I have had good things to say about this membership in the past, I am going to have to let you know how disappointed I am with it this time around. Not being able to have Geek Squad come out and set up the unit for me without charging me an extra $186 is stupid. I

After chatting with Best Buy help 2 days, Best Buy Tech at store fixed problem in 15 minutes!

We've this service for many years and it has been very helpful, the techs are always very attentive and nice. Thank you.

I signed up for this program when it first became available and find that it is worth every penny. I would not purchase a product without being covered under the my Best Buy total program!!!