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Customer reviews

Rating 4.7 out of 5 stars with 2742 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,742 reviews
  • Rated 5 out of 5 stars

    Best value for all your best buy needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must if you buy from best buy twice a year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refund for cancelled subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled this plan and expected a refund of $191.69 by 5/27 I still haven't received the refund to my account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t be without our membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the protection we get. Love having the geek squad coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    membership is nice for coverage of all my electronic stuff

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Service area exclusions don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bout this so I could cover the electronics in my mothers home. Called them up and said they don't do service visits to my address. Granted this was the address I purchased the membership coverage for. I asked them why would they charge me for a membership if they knew they wouldn't include my address. Don't bother buying this service unless you confirm that they will include that address otherwise they will just be happy to take your money without providing any actual service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it as needed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KD Walters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with service and benefits related to membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    use the membership frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefits included in the membership Very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the small amount. Renewed it yearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the heroes of best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth it! they help with any problem you have or think you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so convenient for me to get all my tech support in one place.?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech is a Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is a worthwhile investment for everything in your house, period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good notification

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple yo fill out - looking forward to seeing how they setup my TV’s

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is not as good as it used to be. When one needs help, the call goes to a foreign country. They rarely are able to actually fix the problem. It always ends up with me waiting for someone from the local Geek Squad to come to my home. This takes days. In the meantime, I continue to have the problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Techy club

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a geat value to have for all tech needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memberships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership is the best thing to have ever signed up for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at this time. Always available when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and easy to follow through. Happy using this support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind this protection provides. Excellent service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost seems high but I did save money in long run. I would recommend for someone who would use it alot. Glad I had this membership.

    I would recommend this to a friend