Customer Ratings & Reviews

For the yearly fee I would like all products to stay on indefinitely. Good idea but the use of the warranty only last approximately 3 years. So if you have not brought any new products the warranty automatically renews and you’ll be paying for nothing. Would only recommend if you can keep use of it

This membership is definitely worth purchasing if you have more than 3 electronic devices.

It really helps with insurance and installaions. Get it every year

Great value and price. Geek Squad is a valuable assest, especially for business applications.

Highly recommended for technology maintenance owners

im glad i have total membership its worth the money

GReat value saves me money on product warranties and geek squad services.

Ive had cheaper bluetooth speakers. The quality difference night and day. Bass is powerful for its size.

use this membership for repairing my computers and fax machine when they need service.

APALLINGLY IGNORANT Geek Squad techs told us they haven’t received any training on Microsoft’s New Outlook in Windows 11 during a fruitless two-hour session Jan. 14 at the Fort Lauderdale Best Buy. The meeting was held to try to straighten out problems caused by at least four earlier attempts to migrate from two Windows 10 computers to two new Windows 11 ones. Techs also said, among other misconceptions, that Windows 11 could not be set up to create two copies of new files, one for the hard drive and one for the cloud. One Experience Manager said he did not know of anyone who could fix our problems. We are sending this response to a general message asking for comment about Total Membership as it appears our meeting was marked as a no-show to avoid creating comment emails.

Provides peace of mind. Covers our All of our purchases from Best Buy and Pacific Sales.

nice and good nice and good nice and good nice and good nice and good nice and good

I’ve been a member for years and I think it’s a great program………………….

We have been members for a long time and we get the updates.

Best Buy Technical Support is good but it is typically a "2-step" process having to talk to Agent #1 and then being transferred to another agent (Agent #2) and sometimes the wait time is long -- over 15 minutes. I am disappointed in the price of the item which doubled in cost a few years ago.

Been having this membership for years and honestly cant live without it 10/10 would recommend

It is getting very difficult to get on and get help, the agents are very knowledgeable and friendly, but prepared to wait a long time

I love bestbuy membership it save me alot money for protection plan

great to have when buying products from best buy great to have

Good value but not great , the reduction in membership perks I’m not a big fan of plus price went up with less perks