Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2991 reviews
(2,991 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Support plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is a good value. I have used for multiple issues
I would recommend this to a friendRated 5 out of 5 stars
We love our memebership and use it all the time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Always able to get help when needed!.
I would recommend this to a friendRated 3 out of 5 stars
Mediocre service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the help has value but the wait to get help on the phone can be hours. About 1/3 of the time after waiting an hour or more the person who answers the hone can’t help but they will schedule someone to call me back tomorrow. The people seem knowledgeable but I have trouble understanding them. Hard to communicate.
No, I would not recommend this to a friendRated 5 out of 5 stars
Membership review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frequently updated with deals and changes in membership requirements
I would recommend this to a friendRated 5 out of 5 stars
Great Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The way to go to take care of appliances and get questions answers!
I would recommend this to a friendRated 5 out of 5 stars
Support always available when most needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership provides significant support to all of our tech products
I would recommend this to a friendRated 3 out of 5 stars
No longer offers the same benefits
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This service used to come with free in home services. Ive mounted my tvs, set up home theaters, had them wire up all of my consoles and streaming devices all for free. What a value! And it automatically put protection on everything I bought. Now, they took away the free services, but i have to keep paying to keep the protection.
No, I would not recommend this to a friendRated 4 out of 5 stars
Appropriate value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Though the details of the plan have changed, I still feel there is appropriate value in the program.
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real value and the in store support is excellent
I would recommend this to a friendRated 5 out of 5 stars
I love the membership and use it often.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has great value. Service is timely and techs knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy total
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing bad happened during those months so I can't really comment beyond that.
I would recommend this to a friendRated 5 out of 5 stars
Renewed for another year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Membership has changed some. Still OK to renew.
I would recommend this to a friendRated 5 out of 5 stars
Worthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value especially with all the tech nowadays. Were at ease having the membership.
I would recommend this to a friendRated 5 out of 5 stars
Keeping my devices safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I so much appreciate being able to bring all my devices ans even my appliances safe
I would recommend this to a friendRated 5 out of 5 stars
Great value for $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for $, great and timely support, eady to make appointments
I would recommend this to a friendRated 5 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this service. Buy from Best Buy because of it!!
No, I would not recommend this to a friendRated 5 out of 5 stars
Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no problems since i first got it, ill recommend it
I would recommend this to a friendRated 5 out of 5 stars
A really great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this. Everything i have bought at bestbuy is protected.
I would recommend this to a friendRated 5 out of 5 stars
Staff knows their technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for the support you gave us. Your staff was very knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Computer Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the first place I will go for all my computer and security needs!
I would recommend this to a friend