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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2992 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,989 reviews
  • Rated 5 out of 5 stars

    Membership is very important and helps us save mon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support is very helpful when we have issues with our laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value. they are there to help whenever you call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy & have electronic devices repaired. Recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost seems high but I did save money in long run. I would recommend for someone who would use it alot. Glad I had this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service makes it very east to get help with needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need to read the change in terms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership automatically renews but it was not until I was scheduling service at my home that I learned there is now a cost for Geek Squad service-- it is no longer free. So, I now need to determine my need for paying for service and paying for a membership are worth the cost, or just pay for service when it is needed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. has been well worth every cent i spent .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m Always a Winner!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My most recent purchase was a new iPad (10th Generation) WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv and Value was excellent Picture is Great and sound is Ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value based on all benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a value when considering all the benefits received

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Services have Decreased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member of this program for several years. The benefits are decreasing and have become more limited. There were many discounts and perks for being the highest level member, now they have scaled back. The main benefit is the 2 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has real value for our family. We used it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    help help and more help my thing would never work if not for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful!! Love this, makes our life so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real value and very helpful. So glad we use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for members to have very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not More Of The Same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MEMBERSHIP IS BY FAR THE BEST I'VE ESTABLISHED IN SOME TIME.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful-Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad help 24/7!! thru the phone or in store support or routine maintenance on all devices. Have peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend. It’s wonderful and has great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really a BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth every penny paid you pay for the service.

    I would recommend this to a friend