Customer Ratings & Reviews

While the membership may seem pricey, if you are planning to buy any major appliances or a computer, the benefit of 2 year warranty and technical Geek Squad support more than cover the cost.

We have been costumers of this membership and we are very happy to have it. It is worth the money. We have used and it really rocks

They stand behind there memberships/Protection plans. Have not had any problems getting my equipment repaired in a timely manner as well. They are patient with their customers and are more than happy to answer any and all questions about the work that was done. Geek Squad usually figures out what is wrong the first time in.

I like this membership recommend for everybody and family

The team is always there to help and the geek squad gets the job done !!!

Geek Squad has been very good to me... both, when I had an appointment an, especially... when I did not! At my age, and my quite disastrous knowledge of technical things related to electronics... without Best Buy's support I would be worse than out on a limb! And so, thank you for your great and understanding (humane) help and support! Kudos!

This is great value for the membership! Something I think everyone should have!

The prices are price well and the membership is good to repair are replace products

It is an excellent investment. I purchased a laptop and i used the total membership to install. It is great.

The membership is worth it all They are so helpful!!! Love Best Buy❤️

Love it. Great value for the price. We recommend this.

The unlimited Geek Squad support is worth the price.

Its been very helpful with warranties and any necessary returns i have had to make .

Best Buy total membership offers great value with free shipping, extended returns and 24/7 tech support. it's ideal for frequent shoppers who want added protection and convenience.

Best money spent for our electronics. The Geek Squad can fix anything you bring to them! If they can’t fix it, they will give you the best options for replacement. Always very professional and timely in their service!

The Best Buy Total Membership is one of the best investments I have made. This service is the best. Easy to use, professional and friendly staff along with Best Buy benefits. This is the BEST!

It is very valuable. It provides full support with any issues. It also has member pricing which is valuable. The two-year coverage for purchased items is very useful as well. I use tech support from time to time and find it very helpful!

My geek squad service has been good. They are timely and answer all my many questions. The valve of this membership for the service provided is well worth it.

Just knowing I have an excellent total tech team to service all my electronics with you. Always great Customer Service! Thank you!

I have had my Best Buy membership for years! Great value and have used the unlimited Geek Squad service support many times. I love the peace of mind of getting the protection plans on purchases.