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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2992 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 2,989 reviews
  • Rated 5 out of 5 stars

    GREAT VALUE FOR PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is a GREAT VALUE for all of my items. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldnt purchase anything from anywhere else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech pays for itself over and over and over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great, used for a lot of things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership with many discounts - highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't like the new changes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy with the new changes, I been a customer since the beginning, they keep taking benefits away

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and good to use when need arises. I have been a member for many years and I have used this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew my membership ship every year. Geek Squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product, so happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable quality staffing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long-term member since the beginning. Manytimes a lifeline for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes to membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really good just don't have enough money but Ii was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus membership is great if you have a few technical products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Rating.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Membership Serves It's Purpose, A Quality To Customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blanket coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for everything high tech and them some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, friendly staff is always available to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great serví example

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service, quicker assistance and amazing personal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerat membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money! Staff is great and knowledgeable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual attempting to assist was polite and courteous, I truly believe it was her intention to provide good customer service. While all my interactions inside of the store fronts have been excellent, resulting in cell phone, washer/dryer, geek squad and other purchases, the online, phone center, contacts have been absolutely terrible. Questions are answered that weren't even asked, while the questions asked remain unanswered. It's as if there is a check list of information that is required to be disseminated during each call whether it pertains to the topic at hand or not. Simple yes or no responses seem to be not allowed. The last conversation, along with the reduction in services provided by the membership, pushed me over the wall in willingness to put up with the caca necessary to continue the membership

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great Great great great Great great great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Membership is good to have. Many privileges....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the price and geek squad always helps me

    I would recommend this to a friend