Customer Ratings & Reviews

Love the membership because it includes FREE apple care for apple products purchased. Also, great to have to help when problems arise with the computers.

When I have problems with my computer I can bring it to them to fix it.

I’ve never been a member before, but figured I could use it to transfer old files from two old computers to my new MacBook Air. That alone was worth this membership!! Thank you Best Buy!

I truly believe this is one of the best purchases you can make at Best Buy. It really feels like a great value for your money. They offer insurance on any product for a whole year, or even two years if I remember correctly, which gives you such peace of mind. If you’re a tech enthusiast like me and visit Best Buy regularly, I really think the yearly membership is a worthwhile investment. Trust me, you won't regret it. If I could offer you any advice, it would be to go ahead and make the purchase; I genuinely believe you'll be pleased with your decision.

Love the membership perks and the special treatment :-). The biggest plus is the warranty protection on everything you buy. The second biggest plus is the easy return status. The one negative is that they took back the free installs when buying new TVs and wall mounts. I loved this and had my entire house done when it was built. Sad that they got rid of that but really, I don't need it anymore since my home is complete. Saved me a TON!

Gives me expert assistance when I run into trouble

This membership is the best thing that can happen to you, the offers and extended guarantees are the best!! I recommend them

This membership is a great value with unlimited Geek Squad support for s year!

Great membership, totally the way to go buying electronics!!!

Love the fact that I know I have a service that will take care of my devices issues.

This membership has great value, it’s been really good so gar

This membership is a great value with all of the rewards, discounts and protection provided.

I feel like this membership is a real value. When I bought my laptop I decided to get the membership on my daughter's recommendation.

Must have! Purchased several appliances and saved!

When I pay over $200. 00 I don't expect the service I am paying for to be reduced, and more restrictions placed on the agreement in favor of Best Buy. And not for the customer (Me or You). I have bought 'Total...' before and continued annually. though B.B. Now is doing less for me, and charging me more for that less. Increase in price for less services rendered to the paying customer (me & you) when you buy an item you are already paying a necessary price. But no-one likes to robbed...

This membership saves money and computer was fixed within a reasonable time. But only deduction if for a time quote which doesn’t include weekends as days even though they are open..

Excellent and easy payments no interest and the have great service

Life got a lot better with this service. Took very good care in explaining product and service help.

I have already had them help me with 2 things. They were great! I bet I bug them so much more over the next year.

geek squad was friendly and as best I can tell did a good job