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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.5 out of 5 stars with 32563 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 32,560 reviews
  • Rated 5 out of 5 stars

    Membership is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership saved me a lot of money this last year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a real value, i need help sometimes with new configurations. and i like the protection assurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These perks are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqaud will fix your appliances on time every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best I ever had, not worrying about the uncertainty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks, slow down searching settings!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Have used it several times to resolve issues with my personal PC. Only one time we're the Geeks unable to solve a problem, then I discovered the page resolution was still set on the wrong setting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. Perfect addons are apple accidental coverage. I don't have to spend additional dollars on Apple care. The service is great. It covered installations as well on my washer and dryer. My gaming controllers broke, and they were replaced no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to be a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I being enjoying been a member so far, got to many discounts as well, plus is a free if you need any electronic to be fix.. so far i recommended to be a member

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Help with Yahoo message

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yesterday I was so excited I was a member of the Geek squid. I went into the Santana Row store with my computer. I got a message on my computer that I was unauthenticated. They didn't know what that was and they couldn't help me. I'm still looking for someone who can help!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We would be glad to look into any support options you may have. If you would like support please reach out to us on any of our social media profiles for support.

      Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    In case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind in knowing things are covered if something stops working. It was also nice in that it covered the dryer installation cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the recent purchase of two laptops. The salesman was efficient and helpful and the Geek Squad was very helpful in sorting out our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I happy to renew my membership it has been a life saver for me with my business and personal items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Congratulation on a Year of ***** Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best preventative action that can and should be done on an annual basis to keep everything running in the right direction all the time. Way to "Go Geeks". There should be a worldwide contest between all the geeks for an all-expense paid trip to the U.S. A. for the Top Geek from each office. The winners should be flown to NYC, Nashville or Las Vegas or 5 days and 5 nights all expenses paid to get an in-person: trip to experience the United States of America, 1st hand. O be able to experience the greatest country on the globe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate the service from this membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely love this plan. I have found the need to make contact with the Geek squad on several occasions and have found their help very valuable and stress reducing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the no pressure just a quick question if I wanted to purchase. Everyone and everything was done very professionally. Appreciate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support. Staff was great at answering questions about different laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan covers all our needs. Piece of mind is priceless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product Was not disappointed Best Buy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rge my best buy membership was well worth the price as the covered all the repairs for my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Geek Squad at Best Buy. Very convenient. It is very easy to ask questions and get repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership = Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a membership makes me feel confident, and if anything happens, I could get my items either fixed or taken care of

    I would recommend this to a friend